48 Assistant Restaurant Manager Jobs in Bolingbrook, IL
Dunkin' - The Hari Group is Hiring an Assistant Restaurant Manager Near Bolingbrook, IL
Summary
The Assistant Restaurant Manager generally supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.
Team Environment
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Brand standards, recipes and systems are executed
- Help prepare and complete action plans; implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- At least 18 years of age (where applicable)
- Basic writing skills
- High School diploma, or equivalent
- Math and financial management
Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Sets, prioritizes and maintains focus on important activities
- Reads and interprets reports to establish goals and deliver results
- Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Identifies root cause of a problem and implements a solution to prevent from recurring
- Empowers others to make decisions and resolve issues
- Develops and maintains relationships with team
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
- Encourages collaboration and teamwork
- Leads others; negotiates and takes effective action
- Identifies and communicates team goals
- Monitors progress, measures results and holds others accountable
- Creates strong morale and engagement within the team
- Accepts responsibilities for personal and team commitments
- Recognizes and rewards employee’s strengths, accomplishments and development
- Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
- Seeks to understand conflict through active listening
- Recognizes conflicts as an opportunity to learn and improve
- Resolves situations using facts involved, ensuring consistency with policies and procedures
- Escalates issues as appropriate
- Developing Direct Reports and Others
- Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills
- Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
- Provides challenging assignments for the purpose of developing others
- Uses coaching and feedback opportunities to improve performance
- Identifies training needs and supports resources for development opportunities
- Works collaboratively with employees to create individual development plans to strengthen employee’s knowledge and skills
- Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
- Provides challenging assignments for the purpose of developing others
- Uses coaching and feedback opportunities to improve performance
- Identifies training needs and supports resources for development opportunities
- Understands guest and competition; translates and applies own expertise to address business opportunities
- Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
- Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
- Understands, analyzes and communicates the key performance/profit levers and manages to these measures
Job Summary
Full Time
$47k-62k (estimate)
04/15/2023
06/22/2024
The job skills required for Assistant Restaurant Manager include Food Safety, Guest Service, Commitment, Performance Review, Promotion, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be an Assistant Restaurant Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Assistant Restaurant Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Assistant Restaurant Manager positions, which can be used as a reference in future career path planning. As an Assistant Restaurant Manager, it can be promoted into senior positions as a Fast Food Assistant Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Assistant Restaurant Manager. You can explore the career advancement for an Assistant Restaurant Manager below and select your interested title to get hiring information.
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