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Administrative Care Support
$38k-47k (estimate)
Full Time
2 Months Ago
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Dunbar Community Counseling Services is Hiring an Administrative Care Support Near Philadelphia, PA
Dunbar Community Counseling Services is looking to hire an Administrative Care Support.
To provide ongoing support and proficiency through a wide range of quality assurance, planning, implementation of Dunbar’s general policies and procedures. The overall goal of the position is to enhance the quality of client management and satisfaction, promote the stability of care through the integration of case coordination and administrative operation. Has accountability for the care, coordination of all patients.
To provide ongoing support and proficiency through a wide range of quality assurance, planning, implementation of Dunbar’s general policies and procedures. The overall goal of the position is to enhance the quality of client management and satisfaction, promote the stability of care through the integration of case coordination and administrative operation. Has accountability for the care, coordination of all patients.
Duties:
- Introduces self to patient and family and explains Care Coordinator role and process for patient and family.
- Prioritizes cases once they have been assigned by supervisor.
- Keeps thorough records of each of case.
- Responsible for ensuring the delivery of authorized services.
- Act as client advocate and resolve general complaints.
- Reaches out to clients to assess their most urgent needs (ongoing).
- Conducts review for appropriate operation of services from admission through discharge.
- Evaluate patient satisfaction and quality of care provided.
- Maintains the confidentiality of clients.
- Maintain ongoing contact with clients.
- Other duties assigned as necessary under the provision of minimum requirements for position.
- Quality review updates.
- Audit charts.
- Staffing cases in a timely manner.
- Send out documents to new staff.
- Manage Psychiatrist’s s day and paperwork.
- Manage Camp spreadsheets.
- Manage electronic files.
- Responsible for accuracy of facesheets.
- Daily review and follow-up productivity.
- Responsible for addendums.
- Understand and perform Intake and Evaluations.
- Responsible for all denials and notification forms.
- Review all incoming paperwork.
- CBH referrals response and feedback.
- Participate in provider’s meeting.
- Manage internal packets.
Requirements:
- Reliable transportation.
- Able to travel to assigned schools in West and Southwest Philadelphia.
- Bachelor Degree, minimum requirement
At Dunbar Community Counseling Services, we value all employees and job candidates as unique individuals, and we welcome the variety of experiences they bring to our company. As such, we have a strict non-discrimination policy. We believe everyone should be treated equally regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law. If you feel that you have been discriminated against, please let our Human Resources Department, LaShawn Brown, know as soon as possible. Every complaint will be appropriately investigated.
Job Summary
JOB TYPE
Full Time
SALARY
$38k-47k (estimate)
POST DATE
02/02/2024
EXPIRATION DATE
04/28/2024
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