Key Hourly Job Description

Reports to: General Manager/Regional Manager

Job Summary: In the absence of the salaried Manager, the Key Hourly ensures adherence to Duffy’s brand standards, employment policies, health and safety standards and financial performance.

Major Areas of Responsibility:

· Monitors all restaurant operations and conditions to ensure the quality of the product and guest services. This includes employee job performance; food and labor costs, operation of restaurant equipment; food and beverage preparation, storage, and presentation; food and beverage service; cash transactions, comps, or voids, and amounts of cash in drawers.

· Analyze data to make operational decisions or activities.

· Direct organizational operations, projects, or services.

· Direct sales, marketing, or customer service activities.

· Prepare staff floor plan or work assignments.

· Monitor performance of staff.

· Provide basic information to guests.

· Document events in the manager’s log.

· Operates a computer and associated software (MS Office, internet) and computerized cash register.

· When needed, may perform the duties of a server, expediter, bartender, line cook, dishwasher busser, or food runner.

· Maintain a positive and professional approach to coworkers and customers.

· Strong MVP Program knowledge.

Qualification Standards

· Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

· Initiative — Job requires a willingness to take on responsibilities and challenges.

· Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

· Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

· Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

· Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

· Integrity — Job requires being honest and ethical.

· Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

· Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

· Social Orientation — Job requires preferring to work well with others rather than alone.

Essential Functions

· Stand for long periods of time.

· Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls.

· Repeat the same movements.

· Walk or stand for long periods of time.

· See details of objects that are less than a few feet away.

· See details of objects that are more than a few feet away.

· See differences between colors, shades, and brightness.

· Understand the speech of another person.

· Speak clearly so listeners can understand.

· Use stomach and lower back muscles to support the body for long periods without getting tired.

· Keep your hand and arm steady while moving.

· Move two or more limbs together (for example, two arms, two legs, or one leg and one arm).

· Bend, stretch, twist, or reach out their body.

· Be physically active for long periods without getting tired or out of breath.

· Focus on one source of sound and ignore others.

· Hear sounds and recognize the difference between them.

· Use muscles to lift, push, pull, or carry heavy objects.

· Use muscles for extended periods without getting tired.

· Determine the distance between objects.

· Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.

· React quickly using hands, fingers, or feet.

· Add, subtract, multiply, or divide quickly and correctly.

· Multitasking different work activities and shifting attention from one task to another.

· Heavy lifting up to 40 lbs.

· Available to work days, nights, weekends, and holidays.

Job Types: Full-time, Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bar
• Casual dining restaurant

Shift:

• 8 hour shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person