1 Customer Experience Representative Job in De Kalb, TN
DTC Communications is Hiring a Customer Experience Representative Near De Kalb, TN
Do you have a passion for sales and customer service? DTC Communications is seeking a Customer Experience Representative that will provide excellent customer service to our customers and deliver the ultimate customer experience in our retail store and over the phone. The position will not only introduce our customers to DTC Communications and showcase our services, it will drive customer loyalty by empowering them with technical knowledge that can enhance the way they live.
In addition to strong motivational and communication skills with a desire to meet and exceed sales goals, the person selected must be customer driven and technologically aware of today’s communications services. The ideal candidate will have a high school diploma or equivalent, and at least six months to one year of customer sales and service experience.
DTC Communications, established in 1951, is a member-owned, award-winning telecommunications company providing broadband and technology solutions to improve the quality of life for our members and the regions we serve. The company’s product mix incorporates a broad range of residential and commercial services including voice, internet, video, business solutions, and security systems in Middle Tennessee.
DTC Communications offers a comprehensive benefits package and salary commensurate with qualifications and experience.
If you are passionate about sales and customer service, looking to build a career that allows you to deliver a superior quality experience for DTC customers, please submit resume and cover letter no later than April 17, 2024.
DTC Communications is an equal opportunity provider and employer.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- Under 1 year
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Job Summary
Full Time
$34k-43k (estimate)
04/10/2024
08/06/2024
dtccom.com
Nashua, NH
25 - 50
Related Companies
The job skills required for Customer Experience Representative include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Representative job description and responsibilities
Collaborated with various team members across departments to problem solve and exceed customer expectations.
02/09/2022: Asheville, NC
Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
03/04/2022: Augusta, GA
Customer experience representative document their exchanges with clients, often using customer relationship management software.
02/20/2022: Atlantic City, NJ
They generally need to know how to create and update tickets and how to search for customer records.
12/25/2021: New Bedford, MA
Customer service representative listen to or read about customer problems and suggest solutions.
02/09/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Representative jobs
Customer service representatives must have distinct personalities.
02/05/2022: Norwich, CT
Most customer service representative jobs require candidates to complete on-the-job training.
02/13/2022: Burlington, VT
Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
02/15/2022: Appleton, WI
The person needs to know when to ask for referrals or reviews from customers.
01/29/2022: Winston Salem, NC
Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.
12/27/2021: Baltimore, MD
Step 3: View the best colleges and universities for Customer Experience Representative.
Similar Jobs
Popular Articles
