Daily/Weekly/Monthly Tasks will include, but are not limited to:

• Answers, directs, and provides information to all callers.
• Answers, directs and responds to all emails that come into info@ncoso
• Checks and returns calls to any voicemail messages.
• Keeps call logs and promotion logs.
• Maintains upbeat and positive attitude, answers phones according to script at all times.
• Listens and documents any patient concerns and forwards information to Office Managers Regional Managers .
• Other duties as assigned

Skills & Attributes:

• Excellent planning, analytical, problem solving, and organizational skills
• Strong interpersonal and communication skills
• Possess a positive attitude and top-notch customer service skills
• Work efficiently in a rapidly changing environment
• Professional appearance and manner
• Computer proficiency

Job Specifications:

• High School Diploma or GED
• Must have a minimum of 1 year experience working in a dental front office setting
• Ability to lift 15-20lbs
• Please note this position is in office - not remote