Are you a detail-oriented communicator with a passion for healthcare? If so, consider becoming a vital member of the Triangle Visions team in our Cary, NC location as a Vision Therapy Patient Service Representative.
As a Vision Therapy Patient Service Representative, you will play a crucial role in supporting our Vision Therapy Manager. Your primary responsibilities will focus on efficiently managing insurance and billing processes for our Vision Therapy program.
When you join Triangle Visions, you become part of a close-knit team that shares your passion for providing care with a personal touch. Here, you will work alongside leaders who value your personal life and will support and encourage you each day. With a monthly bonus plan, PTO and paid holidays, free vision coverage, and free eyewear, you will feel valued and appreciated for your hard work. Bring your passion for providing exceptional patient care and you will build a career you love in this Vision Therapy Patient Service Representative job located in our Cary, NC location.
Join the Triangle Visions team and apply for our Vision Therapy Patient Service Representative job today!

Job Responsibilities

Vision Therapy Patient Service Representative Job Responsibilities

• Verify and process insurance claims related to Vision Therapy services, ensuring accurate and timely submissions.
• Handle billing procedures, including invoicing and reconciling accounts, to ensure seamless financial transactions.
• Assist patients with inquiries about insurance coverage, appointments, and any financial concerns related to their Vision Therapy treatment.
• Maintain a well-organized database of patient information, billing records, and insurance details.
• Address and resolve any customer issues or concerns promptly and professionally, ensuring exceptional patient satisfaction.

Required Skills and Qualifications

Vision Therapy Patient Service Representative Job Qualifications

• AA or BA/BS desired
• Skilled with Microsoft Office
• Skilled with Google Drive platforms
• Strong collaboration skills
• Exceptional interpersonal skills
• Friendly and professional demeanor
• Strong communication skills (oral and written)
• Ability to set priorities and ensure commitments/deadlines are met.
• Familiarity with vision therapy
• Some in-city travel required.