Reports To: Banquet Manager

Supervises: Banquet Servers, Banquet Setup

Job Purpose: To plan the serving details for banquets, receptions, and other social functions.

Job Responsibilities:

• Requisitions additional help as required by banquet schedule.
• Directs setting up of tables, and decorations.
• Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner.
• Supervises wait staff and set up staff. Trains all set up and wait staff. Ensures that waiters and waitresses are ready to serve meal when it is prepared.
• Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met. Observes guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
• Aides in the operation of banquet department.
• Ensures proper banquet check control.
• Actively participates in room set up and service.
• Inventories all equipment.
• Displays awareness and compliance with security, safety, emergency and energy procedures.
• Relieves banquet manager and operates the department.
• Other duties as assigned.

Job Skills:

• Use judgment and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
• Perform a variety of activities, changing activities frequently and sometimes without notice.
• Plan and carry out an activity, such as a card party or dance.
• Plan the work of others.

Education

• HS Diploma or equivalent

Experience

• Minimum 6 months experience in banquets or food service.

Licenses/Certifications

• TIPS certification and Food Safety certification