Account Manager

Who We Are

Immersiv is a new medical infusion clinic company that is designed to enhance both the providers’ and patients’ experiences as they navigate through the healthcare system. Healthcare today is disjointed, confusing, and transactional. We see the opportunity to treat our infusion clinics as something more than just a place for patients to receive their medication. Immersiv will also offer access to vaccines, outcomes assessments, and so much more. In addition, we empower our nurse practitioners to promote conversations about patients’ concerns, action on prescriptive opportunities, and provide elite medical care overall.

About This Role

The Account Manager is responsible for driving sales and business development for the designated territory. You would be developing and executing various strategies for sourcing new customers and growing and maintaining relationships with existing accounts. In addition, internal and external collaboration and facilitating cooperation amongst stakeholders will be key to success. Your customers may include physicians and mid-level prescribers, nurses, social workers, case managers, physician office support staff, pharmacists, health systems, payers, and patient foundations/organizations. As the Account Manager, you must be comfortable calling on customers at all levels including Senior Leadership and C-suite. The role is a field-based position, and the ideal candidate can thrive in a fast-paced and independent environment.

What You’ll Do

• Engage in sales interactions with members of the medical community (includes physicians, Nurses, NP, PA, MA, Pharmacists, etc.) while providing both patient and product information to key accounts
• Educate and teach patients and caregivers on how to manage IV therapy
• Complete administrative items daily such as preparing pre-call objectives, entering sales calls in salesforce, and analyzing sales reports. Responsible for expense reporting and preparation of sales reports
• Responsible for attending required team training, sales meetings, and occasional weekend medical conferences. Travelling between client sites within assigned territories required
• Must identify high-volume client prospects in target groups for assigned areas, securing appointments and qualifying these accounts. Must demonstrate success in clinical selling skills
• Call on physicians, case managers, discharge planners as well as additional designated referral sources within the assigned territory
• Conduct follow-up on all maintenance accounts to ascertain continued satisfaction with Company services and identify areas to increase business
• Responsible for problem-solving issues with referral sources and other hospital or clinic-based programs related to the delivery of services. Must demonstrate quality judgment and decision-making skills
• Share in the responsibility for administrative management of system-wide quality assurance monitoring programs
• Develop an annual territory business plan, conduct in-services to current and potential customers, participate in sales meetings, and represent the company at local, regional, and national trade shows and conventions as assigned
• Must have the ability to learn, understand, and communicate complex information. Must demonstrate effective organizational, communication, and presentation skills
• Perform other duties and responsibilities as assigned

Requirements

• 2 years or more of successful specialty pharmacy/pharmacology/medical sales
• Must be familiar with assigned territory
• A valid driver’s license required
• Must possess a strong work ethic and team player mentality and be an energetic, highly motivated sales professional to represent the business

Preferred Experiences

• Experience calling on, or an established network of physicians in the following specialties:
• Gastroenterologists (for Crohn's, IBD, etc.)
• Rheumatologists (for Rheumatoid Arthritis)
• Neurologists (mainly for Multiple Sclerosis)
• Dermatologists (for Psoriasis & Dermatitis specialty treatments)
• Infectious Disease or virology (HIV)

What We Offer

We offer a competitive compensation commission package in addition to a benefits package (medical, dental, and vision insurance). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills, and experience.