Description

Position Description: 

This position is an integral member of the wholesale sales team and office staff. In many cases, this position is the only contact a current or potential client may have with the company. It is the purpose of this position to offer excellent customer service, maximize sales through e-mail and telemarketing techniques, provide inside sales support to the sales team, and enter orders into our data base system.

Essential Job Functions

Team member: 

Display a genuine commitment and willingness to be part of the sales team in the best interest of the organization. Strives to develop strong teamwork skills such as collaboration, critical thinking, positive attitude and effective communication.

Customer Care and positive relationships: 

Develop and maintain authentic, friendly relationships with all DTE customers, team members, and employees.

Office sales: 

• Receives and enters customer purchase orders into sales data system. 
• Provides customers with alternative options when items are out of stock, and is proactive in engaging in solutions, ideas and endeavors to maximize sales. 
• Has a firm understanding of DTE logistics and becomes confident in advising customers about their best shipping options. 
• Actively seeks out sales on a daily basis. 
• Maintains authentic, regular communications with housewares and garden accounts in assigned sales territory. 
• Willingness to assist all customers when other sales staff and customers need help.

Trade Show / Catalog Request Prospects. Attends trade shows for DTE distribution as needed. Maintains follow-up on trade show contacts and phone prospects that have requested catalog and product information.

• Participates in regular sales meetings.
• Gives input into purchasing decisions when requested.
• Proof Marketing information: As needed, might help to Proof-read / price check Down To Earth wholesale product catalog, sales flyers, gardening Guide and Grower price list.
• Assists with organizing and proofing DTE truck calendar.
• Participates in creating product displays at the front entrance.
• Performs incidental duties: Performs other incidental duties as needed for Down To Earth.

Work Schedule: 

The Wholesale Sales Representative works a 5-day work schedule. Office hours are Monday through Thursday, 8:00 AM to 4:30 PM/ Friday 8:00 AM to 3 PM. The normal work day is 8 hours with a 30 minute unpaid lunch period and two 15 minute paid breaks. Some trade show and road travel might occasionally be required.

Requirements

• 3 years wholesale sales experience or 5 plus years retail sales preferred
• Organic gardening experience Preferred
• Reliable, Effective Relationship Management skills
• Detail oriented

Dress Requirements: 

Neat, clean, casual and appropriate for a business office. When attending trade shows and conducting customer visits, this position must dress appropriately and professionally.

Skills Required: 

Regular use of computers and telephones and a strong background in people skills is a must. Computer proficient and ability to enter data. Outside travel requires that you must be able to perceive sound at a normal speaking level (with or without correction) and ability to receive detailed information through oral and written communication. Must have the visual acuity to operate a motor vehicle and be able to be insured under the DTE driver’s insurance plan.

Physical Requirements: 

Requires ordinary ambulatory abilities sufficient to visit other locations; or the ability to stand, walk and manipulate (lift, carry, and move) light to medium weights of 10-50 pounds.

Other Helpful Skills: 

Proficient in Microsoft office, MAC and/or Windows platforms and ability to navigate the internet effectively.