129 Front desk clerk Jobs in Philadelphia, PA
Doubletree Guest Suites is Hiring a Front desk clerk Near Philadelphia, PA
Description
Front Desk & Guest Care
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.
Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference.
If you enjoy engaging with others and have a winning personality and high sense of responsibility this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Must be available on weekends and holidays.
Role Responsibilities :
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by :
- Assisting guests efficiently, courteously and professionally at all times.
- Maintain a high level of service and hospitality.
- Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
- Handle guest mail and messages with respect to privacy and professionalism.
- Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
- Be a great communicator to various departments and management on guest comments and concerns.
- Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
- Have full knowledge of hotel safety and emergency procedures.
Here are some reasons our associates like working for us :
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical / dental / vision plans, life insurance, ST / LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Last updated : 2024-05-22
Job Summary
Full Time
$30k-39k (estimate)
05/23/2024
08/22/2024
The job skills required for Front desk clerk include Guest Service, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk clerk positions, which can be used as a reference in future career path planning. As a Front desk clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk clerk. You can explore the career advancement for a Front desk clerk below and select your interested title to get hiring information.
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