Operations Director

Reports To: Executive Director

Position Type: Full-Time, Non-Exempt Employee 

Starting Salary: $82,000

Organizational Overview:

Dorill Initiative (Dorill), founded in 2018, is committed to helping at-promise youth tap into their limitless potential and creative power to galvanize communities holistically and ignite social change. In Dorill Arts Programs, we utilize healing-centered instruction and restorative justice practices to coach our young citizen artists to tell their authentic stories through high-caliber artistic training, academic self-esteem coaching, civic action and community engagement workshops. Dorill has served over 250 families so far across our programs. We have an 11 person staff, 7 artistic coaches, and 13 board members.

Our Culture:

Be Better, Do Better, Do-Gether! We tap into our authentic and vulnerable selves. We cultivate community through creativity. We commit to a culture of shared leadership. We provide a brave space for our community to grow and thrive artistically, academically, professionally, and most importantly, personally. We celebrate diversity, extend opportunity, impart respect, uphold inclusivity, embody leadership, and manifest love. As Dorill DoERs, we nurture belonging for all who experience us.

Position Summary:

As the driving force behind operational efforts, the Operations Director is responsible for overseeing the day-to-day operations of Dorill Initiative, ensuring that the administrative office and programs run efficiently and that all members of the team have what they need to succeed (such as equipment, supplies, record-keeping and a safe and supportive work environment). The Operations Director also coordinates communication and information flow among and between Dorill’s key stakeholders.

Position Duties and Responsibilities:

• Collaborate with Executive Team in the development of performance goals and long-term operational plans
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
• Set strategic goals for operational efficiency and increased productivity
• Work with Project Managers in the development of financial and budgetary plans
• Keeping track of the company’s revenue margins and conduct budget reviews to maximize profits
• Analyze current operational processes and performance, recommending solutions for improvement where necessary
• Develop, implement, and monitor day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives
• Oversee procurement and resource allocation
• Draw on relationships with department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
• Plan, monitor, and analyze key metrics for day-to-day operations to ensure efficient and timely completion of tasks
• Devise strategies for ensuring the growth of programs, and implement process improvements to maximize output and minimize costs
• Adhere to the company’s policies and standards, and ensure that laws and regulations are in compliance
• Work closely with Director of People & Culture to lead the team with integrity and to establish and maintain a trusting, inclusive, and productive environment

Position Qualifications and Experience:

• Bachelor’s Degree and/or 2-4 years work experience in relevant fields (e.g., nonprofit management, business administration, arts education, etc.)
• Exceptional interpersonal & intrapersonal skills and commitment to representing Dorill’s mission, vision, and values with enthusiasm, warmth and professionalism
• Excellent organizational, critical and problem solving skills
• Strategic thinker with ability to thrive in a fast-paced, do-it-yourself, start-up environment
• Works well alone as well as under direct supervision
• Outstanding written and verbal communication skills
• Demonstrates a professional demeanor whether speaking to others in-person, over the phone, or via email
• Ability to lead with grace, humor and accountability for self and others
• A willingness to multitask and meet pertinent deadlines 
• Advanced Google Workspace skills