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Front Desk Clerk
Job Category : Front Desk / Office Requisition Number : FRONT001773 Showing 1 location Job Details
Description
We are always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply.
Position Summary :
Front desk clerks assist with all aspects of guest services and present a positive impression of our hotel. They make room reservations, provide information and services to guests and receive payment for services.
Essential Functions :
1. Check guests in and out of the hotel according to hotel and / or brand standards.
2. Inform guests about the hotels facilities, policies and procedures. Provide tourist information to guests.
3. Handle hotel phone system. Transfer calls to appropriate departments / guests. Accurately take messages for guests.
4. Take, modify and cancel guestroom reservations.
5. Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests.
6. Perform cashier duties, cash travelers checks. Post phone charges and other miscellaneous charges to guest accounts.
7. Notify housekeeping and maintenance of any reported problems with guestrooms or grounds.
8. Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
9. Maintain cleanliness of the Front Office area.
Additional Responsibilities :
Skills and Abilities :
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Last updated : 2024-04-23
Full Time
Specialty Trade in Construction
$31k-41k (estimate)
04/24/2024
05/10/2024
donohoe.com
NEVADA, MO
50 - 100
1884
Private
$10M - $50M
Specialty Trade in Construction
The Donohoe provides comprehensive construction, hospitality, development, facilities management and real estate services.
The job skills required for Front desk clerk include Guest Service, Front Office, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk clerk positions, which can be used as a reference in future career path planning. As a Front desk clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk clerk. You can explore the career advancement for a Front desk clerk below and select your interested title to get hiring information.