17 Front Desk Concierge Jobs in Bethesda, MD
Congressional Country Club is Hiring a Front Desk Concierge Near Bethesda, MD
If you answered yes to all the questions above, then you should know Congressional Country Club is seeking **Front Desk Concierge.** The Concierge will primarily assist members/guests in all front office-related areas, along with supporting youth events and always providing a world-class experience and service to Members and guests of the Club.
Congressional Country Club is looking for Team Members that believe the impossible is possible. Driven to continuously make a positive impact on the organization and believe that as a team we accomplish more.
Note: CCC is currently following the State of MD Covid Mandates currently in place.
**What will be expected of you:**
* Work with Director of Youth Activities on sleeping room amenity strategy, culture, and services
* Assist Membership over the duration of their stay (service, travel, area attractions, etc.)
* Register Members/guests and assign rooms; comply with special requests whenever possible
* Assists in pre-registration and blocking of rooms for registration
* Check-in rooms into the Jonas Hotel System
* Know room location, types of rooms available, and room rates
* Coordinate room status updates by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms
* Processes member/guest check-ins and outs, manage room keys
* Posts and files all charges to Members'/guest accounts
* Answer the phone within the first three rings and always use proper telephone etiquette
* Processes mail, packages, and messages
* Read and initial the pass-on log and bulletin board daily; know of daily activities and meetings taking place in the Club
* Count the bank at the beginning and end of every shift
* Make sure all petty cash is in the cash register or has been accounted for
* Coordinate guestroom maintenance work with the Engineering and Maintenance departments if the manager is not available
* Must be aware of all safety and emergency procedures and accident prevention policies and procedures
* Maintain cleanliness and neatness within the Front Desk area
* Make necessary purchases for all events and work with vendors, entertainment companies, etc. to reserve appropriate items.
* Analyze member data to identify demographic trends of the youth member population.
* Know and understand coat check operations; fill in when necessary/emergencies (see below)
**How we determine your qualifications:**
* Two years' customer service and/ or Hospitality experience, required Front Desk/Rooms, preferred
* College Degree preferred
* Proficient in Microsoft Excel, Word, Outlook, Publisher, Working Proficiency
**Benefits:**
* This is a Part-Time Position
* Complimentary meals
* Complimentary parking
* Health, Dental & Vision Insurance (Available to Full Time and Part Time Team Members)
* FSA
* 401K with match
* Employee Discounts Golf, Tennis, Fitness Apparel/Items
**CCC is an EOE**
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Job Summary
Full Time
$40k-56k (estimate)
05/03/2024
05/19/2024
ccclub.org
Bethesda, MD
200 - 500
Sports & Recreation
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The following is the career advancement route for Front Desk Concierge positions, which can be used as a reference in future career path planning. As a Front Desk Concierge, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Concierge. You can explore the career advancement for a Front Desk Concierge below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Concierge, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Concierge for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Concierge job description and responsibilities
Front desk staff and concierges are both employed by hotels to provide services to their guests.
02/28/2022: Kansas City, KS
Some concierges will also provide photography tips, such as when to get the best light and how to find the best angle at different destinations.
03/30/2022: Canton, OH
At the time of guest departure, the front office staff thanks the guest for giving an opportunity to serve and arrange for handling luggage.
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For sending coupons or other promotional material, renewing agreements with travel agents or airlines, the front office staff may opt for postal mail.
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The front office department needs to react to the enquiry of the guests.
02/03/2022: Sioux City, IA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Concierge jobs
Many people start work at the front desk with a high school diploma and little or no experience.
02/09/2022: Wilmington, DE
Every multi-departmental physical business needs to have a front office or reception to receive the visitors.
02/14/2022: Waterloo, IA
Apply for a hotel concierge job.
02/12/2022: Melbourne, FL
Apply to open guest service positions.
03/13/2022: Charlotte, NC
To find job openings, search the top job sites use keywords such as concierge, guest services, guest experience, member relations, and member services.
01/18/2022: Oakland, CA
Step 3: View the best colleges and universities for Front Desk Concierge.
