Company Overview

DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

What you'll do

We are looking for a hands-on Sr. Manager, Engineering to own the Document Management group, helping to scale and build the next generation of e-Sign experiences. You will own core functionality for all document experiences, including upload, download, document processing, etc. All documents flow through this pipeline and it touches the experience of every customer of DocuSign. As a technology leader, you will help build a premier software organization that is responsible for building low or no code SaaS products that meet the needs of our wide range of customers and their workflows. You are results-driven, believe in winning together, and always looking for continuous improvement. Our team focuses on distributed decision making that rewards ownership and collaboration. 

This position is a people manager role reporting to the Director, Engineering. 

Responsibility 

• Be the Engineering leader responsible for executing on our product roadmap using agile practices and will cultivate the culture, processes, and tools required to maintain a streamlined high quality development environment 
• Have passion for continuous improvement 
• Be responsible for delivering products that delight customers while handling the health of the code base through continuous refactoring and management of technical debt
• Provide mentorship and leadership in software methodologies, automated test strategies, and work toward flattening the cost of change curve for our software products and services
• Have a proven track record of building impactful, secure applications and building security into the DNA of products 
• Manage a team of engineers at different stages of their career, actively investing in their growth and development 
• Cultivate an open, collaborative, and lively work environment for yourself and your team
• Work closely with product, design, security, customer success and other teams to provide technical expertise throughout all phases of product development 
• Obsess over great user experience and will be a partner to product management and engineering, sales, operation, and other parts of the business

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at DocuSign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within DocuSign. DocuSign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic 

• 12 years of combined software development and management experience across at least 3 languages or paradigms, and frameworks or equivalent experience 
• 8 years of hands on software development or equivalent experience 
• 3 years of running software organizations over 25 people or equivalent experience
• Experience with highly scalable, high-volume distributed systems and services with resiliency, availability (five nines), and performance 
• Experience with large complex data ecosystems and data quality and lifecycle issues
• Experience with Saas or Cloud 

Preferred 

• Prior experience building an integration's platform and infrastructure to seamlessly integrate 3rd party applications 
• Consistent track record leading geographically dispersed teams 
• Prior experience with full stack SaaS development

Wage Transparency

Based on applicable legislation, the below details pay ranges in the following locations:

California: $165,800.00 - $265,625.00 base salary

Illinois and Colorado: $157,900.00 - $223,075.00base salary

Washington and New York (including NYC metro area): $157,900.00 - $234,275.00 base salary

This role is also eligible for bonus, equity and benefits.

Life at DocuSign

Working here

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

DocuSign provides reasonable accommodations for qualified individuals with disabilities in job application procedures. If you need such an accommodation, including if you need accommodation to properly utilize our online system, you may contact us at accommodations@docusign.com.

If you experience any technical difficulties or issues during the application process, or with our interview tools, please reach out to us at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. DocuSign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster