We have a growth opportunity for a highly-motivated, emotionally-intelligent, and detail-oriented Practice Manager to join our expanding team. Our medical practice is unlike any other: We are a completely private practice dedicated to optimizing the performance of our Members through personalized, data-driven regimens. Our Members are elite, proactive professionals seeking to leverage personalized medicine to optimize all aspects of daily performance.

Job Description

The Practice Manager will oversee daily operations, finance and growth of the Practice. This role will involve actively engaging with employees, clients and business partners of the Practice. The ideal candidate will have excellent leadership skills and a commitment to delivering outstanding patient care. The Practice Manager will be responsible for managing a diverse team, coordinating client services, discussing financial matters, optimizing operational efficiency and driving growth.

Qualifications

Candidates must have at least 4 years of experience in a healthcare setting (Medical, Dental, Surgical, Med Spa, etc.). Supervisory and leadership experience are required. A Masters degree is preferred, but not required.

Candidates must be:

—Independent, detail-oriented, responsible, trustworthy

—Highly motivated to work in a collaborative, growing medical practice

—Organized, task-oriented and goal-driven

—Friendly and empathetic, with excellent interpersonal skills and a sense of humor

—Proficient with electronic medical record systems, email, Google Suite

—Eager to learn new skills and new technology

The Practice Manager will have responsibilities that include but are not limited to:

Daily Operations

• Implement initiatives to enhance overall client experience and client satisfaction
• Ensure office appropriately stocked with all medical and administrative supplies
• Facilitate office workflow, including client check in, check out, scheduling
• Oversee scheduling, billing and EMR management
• Monitor incoming practice communication via phone, text, email
• Ensure practice compliance (e.g. NY State, FDA, DEA, CLIA, etc.)
• Oversee hiring, onboarding, training and dismissal of employees
• Approve and document all employee PTO
• Ensure employee compliance (e.g. licensure, malpractice, HIPAA, etc.)
• Address and resolve issues or challenges as they arise throughout the day
• Serve as a leader for all employees, in-office and virtual
• Foster a positive work environment that promotes teamwork, collaboration and employee engagement
• Streamline and innovate existing systems and workflows
• Maintain awareness of business operations to minimize interruptions
• Conduct regular performance evaluations and provide feedback and coaching to staff members to support their professional development

Finance

• Invoice all services and products
• Ensure payment for all invoices
• Drive Membership sales, both individuals and corporate accounts
• Run payroll twice monthly and as needed
• Discuss salaries, bonuses
• Create P&L statements
• Create expense reports
• Analyze business reports to create recommendations to meet or exceed goals
• Review and categorize all business expenses (QuickBooks)
• Strategize about expense minimization
• Negotiate with vendors and suppliers to obtain favorable pricing for medical and non-medical supplies, products and equipment

Growth

• Innovate and implement workflows, both administrative and medical
• Strategize about avenues for expansion, including creation of financial models and plans of action
• Plan and execute quarterly growth meetings with the team
• Drive existing business partnerships
• Develop new business partnerships
• Perform research at the direction of Dr. Kibert

Job Type: Full-time

Pay: $80,000.00 - $130,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Healthcare setting:

• Clinic
• Medical office

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• Bachelor's (Required)

Experience:

• Medical Practice Management: 4 years (Required)

Ability to Relocate:

• New York, NY 10014: Relocate before starting work (Required)

Work Location: In person