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Description
DME Express is a medical supply company dedicated to delivering the best service and equipment to the Hospice field. We are growing because of our shared commitment to service excellence, passion and uncompromising desire to serve this industry. The average pay for this position varies upon experience, but no experience is required for this position. We will train the right candidates.
The Customer Service Representative is responsible for performing all tasks relative to in-house communications with the patient/client and verification of third-party reimbursement.
Customer Servicer Job Description
* Answers incoming calls regarding order placement, product problems, service questions, order status and general customer concerns.
* Enter online orders from various online systems into our operating system for processing, careful to make note of any demographic changes, order requested times, and any notes that the hospice or family deems important.
* Responds to patient/client questions and problems.
* Maintain a high level of professionalism with customers and patients through every call, email or other source of communication in order to portray the company in the best light.
* Maintains a neat, clean personal appearance. Promotes teamwork among co-workers that includes assisting fellow CSRs, routers, and field operations as needed.
* Ability to work a flexible work schedule (including weekends) on a predetermined, rotating schedule.
* Demonstrates timeliness, courtesy, sincerity, and patience with dealing with customers and patients.
* Performs other duties as requested.
*Once trained will become remote.
Customer service benefits
Medical
Dental
PTO
4o1k with company matching
COVID Precautions: temperature screening; social distancing guidelines in place; sanitizing and disinfecting in the office space
If you are the best of the best in both character and work ethic, determined to succeed with a dynamic organization that is having tremendous growth plus meeting the above requirements
Full Time
Retail
$30k-38k (estimate)
03/31/2023
05/17/2024
WEST PALM BEACH, FL
50 - 100
2010
$5M - $10M
Retail
The job skills required for Customer Service Representative include Customer Service, CSR, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.