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Audio-Visual On-Site Service Technician - Washington DC
Washington, DC, USA Req #2946
Tuesday, January 9, 2024
At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses.
Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference - whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.
Our dedicated teams craft solutions experienced by millions every day including :
Founded in 1993, we're a global organization serving local needs with associates worldwide. Learn more at onediversified.
com and follow us on LinkedIn and Twitter .
What part will you play?
The Onsite AV Service Technician will work at one of our premier clients. Located in Washington, DC. This is a fantastic opportunity for you to "own" your role.
Experience with a ticketing system (Service Now) would be advantageous. You will be supported by our local Service Team and Field Staff when required.
Your input on current state of the AV, potential technical upgrades and working with our project teams will be vital. You will engage with C-level client executives and work closely with IT Managers.
The most important requirement for this role is the ability to create and maintain a client relationship which results in superior client satisfaction.
This is a full-time role working for Diversified.
Job Functions
Physical Working Environment :
Normally provided a working area within an office / business environment. Dependent upon the client, this role is often called to support and perform work on systems located throughout the entire breadth of a client's building(s) and campus grounds.
The daily working conditions may have various demands / situational relationships.
What do we require from you?
A high school diploma (or equivalent) is a minimum requirement for this position.
Experience with audio-visual related systems (3-5 years of AV support preferred).
Experience :
Preferences will be given to those applicants possessing any of the following characteristics :
LOCATION-
Washington DC
To learn more about becoming part of the Diversified team, visit us at http : / / diversifiedus.com / about / careers / or email us at careers@diversifiedus.com.
Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs.
We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law.
We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at 800.811.2771.
Other details
Pay Type Hourly
Apply Now
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The Onsite AV Service Technician will work at one of our premier clients. Located in Washington, DC. This is a fantastic opportunity for you to "own" your role.
You will be the AV subject matter expert onsite, assisting the client staff in supporting all AV, with System Checks, Preventative Maintenance, both in-person and virtual.
Experience with a ticketing system (Service Now) would be advantageous. You will be supported by our local Service Team and Field Staff when required.
Your input on current state of the AV, potential technical upgrades and working with our project teams will be vital. You will engage with C-level client executives and work closely with IT Managers.
The most important requirement for this role is the ability to create and maintain a client relationship which results in superior client satisfaction.
This is a full-time role working for Diversified.Job Functions n nTech is capable of performing problem determination and problem resolution associated with the technologies deployed at client site.
nResolve most issues but, for more advanced engineering or programming tasks, will request remote or dispatched support from the Diversified service organization.
nOperate as an extension of client's staff and report daily to their assigned client site. nResponsible for ongoing performance and operation of the deployed audio and video technology.
nProvide support for users, meeting, and events within this scope, nMay be involved in the planning and implementation of change or new installation of AV, Video, or related solutions at the client location.
nShall assistin the utilization, operation, and implementation of the AV / V (audio visual / video) systems locatedat the customer's facilities and any local off-site meetings.
nPrimary responsibilities for VTC and AV incident management support including problem determination and resolution of AV Systems,Video endpoints and related infrastructure nCoordinate withclientstaff toassistindeterminingAV / V and basic infrastructure requirements for any new conference room or media design nCoordinate withDiversified andclient'scontractorsinvolved with ongoing support of systems and technologies nProvideon-going operational preventative maintenance checks of all covered rooms and systems and perform any support / maintenancerequiredat that time nAVSS to be always dressed in proper attire nSets up and manages an AV / V maintenance and replacement schedule and inventory for all in-house equipment.
nDevelop room and building inventory with current usage and forecasted upgrades. nTroubleshoots and repairs AV / V problems asrequiredoridentifiesproblems and reports for manufacturer service nConforms toclient'schange management procedures.
n nPhysical Working Environment : nNormally provided a working area within an office / business environment. Dependent upon the client, this role is often called to support and perform work on systems located throughout the entire breadth of a client's building(s) and campus grounds.
The daily working conditions may have various demands / situational relationships. nWhat do we require from you? nA high school diploma (or equivalent) is a minimum requirement for this position.
Experience with audio-visual related systems (3-5 years of AV support preferred). nExperience : n nVTC- Working with operation, bridging and administration of video endpoints n nPoly & CISCO, Evertz routers, Ross switchers n n nNETWORK- Familiar with connecting to networks- setup / configuration of IP settings of devices, VLAN Concepts nAV Control Systems- Experience in the operation and troubleshooting of AV control n nincludes Crestron, Cisco, Poly, Evertz systems n n nAUDIO - Working with audio systems- mixing, signal flow, signal tracing n nincludes Dante, RockNet, MediorNet, Embedded and Analog audio formats n n nVIDEO- HD-SDI, IP video, HDMI and analog formats nNDI and SMPTE 2110 experience / familiarity is a plus nFIBER- Familiarity with fiber connectivity of devices, nTest equipment- working with WFM / Vector scopes, Audio generators (digital / analog), Fiber power meters, IP scanner software n nPreferences will be given to those applicants possessing any of the following characteristics : n nClient relations related training / certifications nAVIXA CTS related certifications nBiamp related certifications nCrestron related certifications nNetworking / IT related certifications n n nLOCATION- nWashington DC","employmentType" : "FULL TIME","hiringOrganization" : "@type" : "Organization","name" : "Diversified","logo" : "https : / / us232.
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Washington, DC, USA
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Last updated : 2024-02-27
Full Time
Wholesale
$67k-88k (estimate)
03/01/2024
04/16/2024
diversified-phl.com
WARMINSTER, PA
50 - 100
1969
ROBERT FRANKEL
$10M - $50M
Wholesale
At Diversified, we strive to be the preeminent lighting representative in the Philadelphia/Tri-State area by consistently pursuing quality product lines to represent, preparing competitive quotations, and fully supporting our customers from order inception through installation. Diversified prides itself on having the best-trained personnel representing the highest quality lighting manufacturers to the lighting design community, the electrical distributor, and the contractor.
The job skills required for Audio visual technician include Installation, Troubleshooting, Networking, Cisco, Audio Systems, Programming, etc. Having related job skills and expertise will give you an advantage when applying to be an Audio visual technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Audio visual technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Audio visual technician positions, which can be used as a reference in future career path planning. As an Audio visual technician, it can be promoted into senior positions as an Audio Visual Technician IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Audio visual technician. You can explore the career advancement for an Audio visual technician below and select your interested title to get hiring information.