Job Summary:

DDC Dine Source is currently seeking a Sr. Data Center Analyst to support the DOI BIA ITSS contract.

The position is dependent on contract award.

Job Duties and Responsibilities:

• Demonstrate extensive technical understanding of enterprise hosted services data center operations, acting as a liaison between the hosting facility and customers.
• Implement and manage data center utilization and performance metrics to ensure efficiency and optimal performance.
• Manage physical infrastructure components including UPS systems, HVAC systems, and other critical systems for temperature control and power, overseeing assessments and contractor work.
• Execute preventative maintenance on data center and communication rooms to ensure continuous operation.
• Create and maintain accurate diagrams, schematics, and documentation of data center equipment, including serial numbers and asset tags.
• Display initiative and dependability in providing 24/7/365 support and promptly responding to service interruptions.
• Work independently to proactively identify and resolve issues before they affect service delivery.
• Administer and troubleshoot physical environmental control systems such as Access Control and Video Monitoring Systems for security.
• Apply ITSM practices like Change Management and Incident Management to maintain service availability and reliability.
• Maintain a strong focus on customer service and ensure high service availability to meet client needs effectively.
• Communicate effectively through technical writing, diagramming, and oral communication with IT professionals and management.
• Utilize expertise in DCOI initiatives to enhance data center operations and efficiency.
• Apply experience in data center service design and management to improve operational processes.
• Implement and optimize Data Center Infrastructure Management (DCIM) solutions to streamline operations.
• Utilize experience with Renewable Energy systems to support sustainable data center operations.
• Apply knowledge of NIST Special Publication 800-53 standards, focusing on Physical Environmental Controls for compliance and security.

Job Requirements (Education/Skills/Experience):

Education: Bachelor's Degree or equivalent combination of education and experience.

Experience Required:

• • Minimum of 10 years of related technical experience in supporting and designing data centers.
  • Extensive technical understanding of enterprise hosted services data center operations, serving as a liaison between the hosting facility and its customers.
  • Experience in implementing and managing data center utilization and performance metrics.
  • Proficiency in UPS systems, HVAC systems, and other physical infrastructure associated with temperature control and power systems.

Additional Experience and Skills:

• • • Proven experience in assessing power systems and ensuring quality work by Data Center electrical contractors.
    • Ability to oversee and manage contracted vendor work in a data center environment.
    • Strong problem-solving skills and ability to troubleshoot complex technical issues.
    • Excellent communication skills, both verbal and written, with the ability to effectively communicate with stakeholders at all levels.
    • Proven ability to work effectively in a fast-paced environment with changing priorities.
    • Demonstrated ability to lead and mentor junior staff members in data center operations and management.
    • Strong attention to detail and commitment to maintaining high standards of quality and reliability in data center operations.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60–1.4(a), 60–300.5(a) and 60–741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, or for inquiring about, discussing, or disclosing information about compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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