Position Title: Sales Engineer

FLSA Classification: Exempt

Reports To: Operations Manager

Summary/Objective:

The sales Engineer is a multi faceted position that allows the individual to work in several areas of the company from engineering to customer support and customer design. Along with being very hands on as it relates to the manufacturing of product and building R D prototypes to be tested.

Essential Functions:

• Researching and developing new products to meet customers technical requirements and needs.
• Identify areas for improvement and communicate these issues with engineering and production.
• Train customers and other members of our staff technical aspects of company products.
• Collaborate with sales teams to understand customer requirements and provide sales support.
• Recommend equipment upgrades.
• Work with customers on proto install of products.
• Service product.
• Build and work on new product development projects.
• Train service centers on Airxcel product.
• Notifies supervisor of issues as necessary.
• Follows all safety rules.
• Maintain a clearly organized workspace.
• Performs other duties as requested to full accountability.

 Characteristic Duties:

• Ability to follow instructions and take direction with a positive attitude
• Ability to work with others
• Ability to adapt to change and work in a fast-paced environment
• Ability to maintain a good attendance record
• Ability to maintain focus and situational awareness

Competencies:

• Hands on
• Strong mechanical and electrical background
• Strong organizational and multitasking skills
• Strong attention to detail and accuracy
• Ability to lift heavy items and work on your feet for extended periods of time
• Ability to work within tight deadlines
• Excellent communication and customer service skills (verbal, non-verbal and written)
• Strong sense of urgency when required
• Basic computer skills

Supervisory Responsibility:

N/A

Work Environment:

This job operates in a warehouse environment, working on and around forklifts. This role routinely uses standard warehouse equipment, such as pallet jacks, forklift, scan gun, tape gun, computer. Noise such as warehouse equipment and machinery. This list is not all inclusive.

Physical Demands:

While performing the duties of this job, the employee is regularly required to walk, stand, sit; talk, hear, and use hands and fingers to lift, operate equipment, use scanner, phone and computer. The employee may be required to lift/move up to 50 pounds. Must be able to traverse distribution warehouse and may access a variety of spaces and shelving units by stretching, squatting, bending, stooping and reaching.

Position Type and Expected Hours of Work:

This is a full-time position and hours of work and days are Monday through Friday, 5:00am to 1:30pm

Some overtime may be required.

Travel:

 some

Required Education and Experience:

• High school diploma or equivalent
• Forklift experience

Preferred Education and Experience:

• Previous experience with customers and engineering /R D role is preferred

EEO Statement:

All divisions of Airxcel provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Other Duties:

Please be advised this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.