20 Front Desk Agent | Welcome Enthusiast (PART TIME) Jobs in Baltimore, MD
DHS Brand is Hiring a Front Desk Agent | Welcome Enthusiast (PART TIME) Near Baltimore, MD
Canopy by Hilton Baltimore | Harbor Point Hotel
is looking for bright talent to model Hilton's vision: "To fill the earth with the light and warmth of hospitality."
FRONT DESK AGENT | WELCOME ENTHUSIAST (PART TIME)
Position Summary:
Front desk clerks assist with all aspects of guest services and present a positive impression of the establishment. They make room reservations, provide information and services to guests and receive payment for services.
Essential Functions:
1. Check guests in and out of the hotel according to hotel and/or brand standards.
2. Inform guests about the hotel’s facilities, policies and procedures. Provide tourist information to guests.
3. Handle hotel phone system. Transfer calls to appropriate departments/guests. Accurately take messages for guests.
4. Take, modify and cancel guestroom reservations.
5. Deal with inquiries, requests and complaints from guests. Coordinate with other departments to fulfill guest special requests.
6. Perform cashier duties, cash traveler’s’ checks. Post phone charges and other miscellaneous charges to guest accounts.
7. Notify housekeeping and maintenance of any reported problems with guestrooms or grounds.
8. Follow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.
9. Maintain cleanliness of the Front Office area.
Additional Responsibilities:
- The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and employees may be asked to work shifts other than those they prefer or normally work.
- Employees are required to adhere to all work rules, procedures and policies established by the hotel, including, but not limited to, those contained in the employee handbook.
Skills and Abilities:
- Good communication and interpersonal skills.
- Ability to stand for extended periods of time.
- Ability to work in a fast-paced environment.
- Ability to maintain control and composure in difficult situations and exhibit good judgment.
Canopy by Hilton Baltimore | Harbor Point Hotel
1215 Wills St. Baltimore, MD 21231
Canopy by Hilton Baltimore | Harbor Point Website
Job Summary
Part Time
$29k-38k (estimate)
11/18/2023
06/15/2024
The job skills required for Front Desk Agent | Welcome Enthusiast (PART TIME) include Guest Service, Front Office, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent | Welcome Enthusiast (PART TIME). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent | Welcome Enthusiast (PART TIME). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent | Welcome Enthusiast (PART TIME) positions, which can be used as a reference in future career path planning. As a Front Desk Agent | Welcome Enthusiast (PART TIME), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent | Welcome Enthusiast (PART TIME). You can explore the career advancement for a Front Desk Agent | Welcome Enthusiast (PART TIME) below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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