SPECIFIC DUTIES AND RESPONSIBILITIES

• Provide excellent guest service to both internal and external guests.
• Greets guests approaching service area.
• Delegates duties and assign responsibilities to staff.
• Responsible for attending to escalated guest’s complaints and resolving matters as expediently as possible.
• Ensures consistent and convincing service according to the company standards.
• Responsible for selling and delivering all food items on the menu and handling all transactions according to the cash handling policy.
• Responsible for the cleaning and sanitizing of all food service equipment used to prepare and serve the menu items.
• Must be able to operate all equipment.
• Maintain current knowledge of daily menus and prices.
• Ensure proper stock of product and supplies needed for service.
• Responsible for opening and closing inventories.
• Ensure the safety and security of Team Members and guests.
• Performs clean-up duties in the stand to maintain the quality appearance of the work area, including cleaning equipment.

EDUCATION, TRAINING, AND EXPERIENCE

• A high school diploma or GED equivalent.
• Two years of concession or office work experience is preferred.
• Able to obtain a valid Racing License.