The incumbent in this position performs and coordinates a variety of administrative services for the “S” Troop Commander and Command staff. The various administrative services include the areas of administration, staffing and operations.

• Provides technical support and exercises subject matter knowledge within areas such as Blue Team and provides training to new staff members as requested

• Prepare reports, manage records, and monitor activities for the “S” Troop Commander and his/her staff as required

• Perform, coordinate, and monitor administrative and operational services (e.g., administrative/clerical, payroll, staffing and/or building operational services) within “S” Troop to support efficient operations, including, but not limited to, secretarial and clerical duties, such as assigning case numbers to citizen complaints

• Performs other functions such as receiving and compiling overtime information from substations, preparing, drafting and disseminating Troop Commanders Orders

• Manage records and databases; researching, proofreading, checking for accuracy and completeness and eliminating duplicate information in Use of Force, Personnel Investigations and Cruiser Crash reports for upload to Blue Team, for review by the Blue Team Use of Force Committee and other groups within Division of Standards and Training

• Prepare reports to facilitate efficient operations in “S” Troop

• Assists Troop Commander, Executive Officer and Operations Officer and Troop Section Unit Commanders of “S” troop in the execution of their duties by making recommendations concerning more efficient workflow processes, resource needs, staffing changes, building operational changes, etc. to improve efficiency and work effectiveness by creating live rosters in Microsoft teams of available uniform branch members, and provide information on staffing, taking into account long term injuries, Military Leave, FMLA extended sick leave, restricted duty or suspension

• Assists with scheduling and rescheduling for retention exams, return to work physicals and physical training tests

• Assist in the coordination of trainings such as firearms, CPR, Patrol Rifle and shotgun training; Ensure that requalification takes place before certifications run out

• Respond to inquiries from internal parties such as section unit commanders and section unit supervisors about operations and staffing issues and external parties such as the general public on complaints and compliments that are received regarding members of “S” Troop, ensures information is uploaded to Blue Team

• Liaisons and provides information to external parties about public safety requirements for special events that are going on within the “S” Troop area that may have to involve the State Police, by providing information regarding State Police services and operations

• Provide on-the-job training, support, and direction to new staff and newly promoted staff to support “S” Troop operations and enhance capability on items such as Blue Team

• Performs related duties as required

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

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