ADMINISTRATIVE & FRONT DESK COORDINATORFramingham Salary Range: $19.25 - $21.50/hour - depending on experience and language capacity Sign-on Bonus (half paid after 30 days of employment and the other half paid after 90 days of employment/pro-rated for part-time). Wayside Youth and Family Support Network is hiring a full-time Administrative and Front Desk Coordinator to provide administrative and front desk support to our Campus located in Framingham. We are seeking someone to join our team and play a crucial role in facilitating a positive and welcoming environment for our clients and visitors. What You Will Do: Administrative support for all aspects of the Campus programs including answering incoming calls and directing them to the appropriate staff members, customer service, scanning, creating, and maintaining spreadsheets. Welcome clients, families, and providers, provide needed information, create, and provide intake packages to clients, direct clients, and families to appropriate parts of the building, and collect completed forms. Overseeing all aspects of office functioning, including but not limited to general administrative tasks such as maintaining office supplies, data entry, data collection, tracking, and generating reports as needed. Collaborate with other administrative staff to ensure smooth office operations and provide support for our VP team as needed.Support employees around office needs, such as supplies, using of coping and faxing machines, and other administrative tasks. Ensure office space, reception area, conference rooms, Intake and Family Welcoming Room look professional, attractive, and clean. Sort and distribute the daily incoming US Mail. This will also include preparing and having ready for pick up the daily outgoing US Mail. Maintain the postage machine including ordering supplies and postage by phone. Competencies/Traits of Our Superstars: Talent connecting with people. Strong communication skills – both written and verbal. Excellent phone etiquette.Ability to assess and manage risk. Energetic, and friendly. Strong organization/time management skills. An ability to connect with others and approachability. Minimum Requirements: High school diploma or equivalent; additional education or training in office administration is a plus.Ability to work with youth with extensive behavioral care needs and communicate effectively with mental health professionals and emergency services as needed. Experience with EMR and data tracking and ability to read data reports. Proficient in basic computer skills and office software (Microsoft Office, scheduling software, etc.).Applicants who speak Spanish and Portuguese along with English, are encouraged to apply. We will train you in: Motivational Interviewing; Courageous Conversations; Attachment, Regulation and Competency Model (ARC); Trauma Informed Practice.