Description

Hope Starts Here! Do you want to make a real difference in the lives of those experiencing homelessness? Your role as a Shelter Associate with Denver Rescue Mission presents a remarkable opportunity to help the most vulnerable in our community. Do you have a background in security or are you someone who thrives on ensuring the wellbeing of others? Look no further; Denver Rescue Mission is seeking dedicated, compassionate individuals to join our team. You'll make an impact where it matters most!

We are seeking Resident Life Navigators, Shelter Aides, Emergency Services Coordinators, or anyone with a background in Shelter services to become part of our dynamic team. Reporting to the Community Life Supervisor, the Shelter Associate plays a pivotal role in ensuring the daily operation of Denver Rescue Mission Emergency Shelters, and overseeing the many activities that unfold within. This includes extending a warm welcome to guests, managing safety and security within the facility, responding to emergencies, and working as part of a collaborative team during evening hours. The Shelter Associate is a full-time, non-exempt position with Denver Rescue Mission, contributing significantly to the operational goals at all Denver facilities.

Who are we?

Denver Rescue Mission serves people experiencing homelessness and poverty through emergency services, rehabilitation, transitional programs, permanent housing assistance and community outreach. Since 1892, we’ve been changing lives in the name of Christ by meeting people at their physical and spiritual points of need, with the goal of returning them to society as productive, self-sufficient citizens.

Posting Timeline: This position will be posted until November 17, 2023.

Schedules: 4:30 PM -11:30 PM

Hiring Range: $18.08 - $22.55 per hour, plus $1.50 shift differential for working nights (6:00 pm - 6:00 am), based on qualifications and experience

Responsibilities:

Security and Safety

• Ensure the security and safety of the Emergency Shelter and guests during the shift. This includes appropriately ensuring guests are free from drugs, alcohol and weapons; handling difficult guests.
• Contact police, ambulances or detox as needed.
• Manage volunteers and/or program participants by directing and assisting with various work readiness efforts within the Emergency Shelter, ensuring that they are properly trained for their duties.
• Distribute emergency clothing, hygiene items, etc. in support of the needs and dignity of shelter guests.

Facilities

• Ensure the Emergency Shelter is cleaned according to the established standard. This includes daily cleaning, removal, dispersion, or storage of all clutter, trash, parking lot trash, sidewalks, etc. Ensure bedding is ready for daily pickup for laundering and ensure that it is present when arriving to work each evening.
• Track durable goods needs for the Emergency shelter, ensuring that sufficient blankets, toiletries, etc. are on hand and ready for use.
• Through nightly inspections of the Emergency Shelter, generate a list of work orders for presentation to the Community Life Supervisor.
• Ensure adherence to the facility opening, bedtime, wake up time, and shower schedule.

Other Responsibilities

• Manage the “support team” of shelter guests, who assist with setup and teardown, cleaning, etc. at the Emergency shelter.
• Enter appropriate information in SCRIBE as needed.
• Bring all issues of concern to the attention of the Community Life Supervisor.
• Other tasks as assigned.

Working Conditions

• Occasional lifting up to 35 lbs., bending, and climbing stairs.
• Work with individuals who are experiencing homelessness, addiction, mental illness, and a myriad of other issues related to homeless populations.
• Possible exposure to communicable diseases.

Requirements

• High School Diploma or equivalent (GED).
• Affirm the Statement of Faith.
• Abide by the Employee Handbook.
• Strong communication skills both written and orally.
• Strong desire to provide ministerial assistance to those we serve.
• Ability to hold appropriate and Biblical boundaries and accountability with those we serve.
• Ability to resolve conflict professionally and respectfully while maintaining composure under pressure.
• Strong Christian ethic with ability to work with people of diverse cultural, educational, and religious backgrounds.
• Ability to read, remember and follow precise policies and procedures.
• Basic knowledge of Windows software applications.