Secure our Nation, Ignite your Future Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ServiceNow Business Analyst to join our team. Responsibilities include, but are not limited to: Build a Requirements Traceability Matrix (RTM) for user stories. Translate business requirements to technical and functional teams for ServiceNow implementations Working closely with Business Analyst and Product Owners to refine user stories and categorize the user-centric requirements Demonstrating an understanding of the customers team’s capability visions by researching, wireframing, prototyping, and mocking up user experiences Translating concepts into wireframes and mockups that lead to intuitive user experiences Identifying design problems, developing elegant solutions, and justifying design decisions eloquently Communicating design ideas and prototypes supported by objective analyses to facilitate decision-making Developing presentations and reports conveying complex information Perform subjective and objective research both qualitatively and quantitatively, to gather deep end-user understanding Participating on an agile team and use expand your knowledge of agile methodologies and tools (e.g., SAFe, JIRA, Confluence) Orchestrates coordination between stakeholders, end users, and technical teams Performs planning and facilitation of stakeholder meetings. Selects appropriate analysis methodologies and documentation standards. Anticipates requirements, uncovering areas for improvement, conducting cost-benefit analyses, and designing appropriate solutions Basic Qualifications: 5 years of experience as a Business Process Analyst or similar role working with ServiceNow Applications Experience leading and delivering Agile Development projects Experience leading client briefings and review sessions; demonstrated ability to present a polished and professional image to clients Ability to thrive in an ever changing, technology-based consulting environment Willingness to readily take ownership of tasks and problems, which often extend beyond initial scope of responsibility Excellent interpersonal and communication skills (verbal and written) The successful candidate must be able to work remotely and be able to travel occasionally as needed Minimum of a bachelor’s degree or equivalent experience (Human Centered Design, User Experience, or Information Management) Physical Requirements: Must be able to remain in a stationary position 50% Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations Security Clearance Requirements: US citizenship with the ability to obtain a Secret clearance The projected compensation range for this position is $84,900-$141,100. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, ManTech invests in it’s employees beyond just compensation. ManTech’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.S.-person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. ManTech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone. ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law. If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http://www.mantech.com/careers/Pages/careers.aspx as a result of your disability. To request an accommodation please click careers@mantech.com and provide your name and contact information. Why ManTech? This is why! When you apply for a job at ManTech, you are taking the first step toward a new adventure. Trailblazing technology, incredible professional development and the opportunity to serve our nation. All while Securing the Future®. ManTech provides mission-focused technology solutions and services for U.S. defense, intelligence and federal civilian agencies. In business for more than 52 years, we excel in full-spectrum cyber, data collection & analytics, enterprise IT, and systems and software engineering solutions that support national and homeland security. More than 9,300 talented professionals around the globe make up the ManTech family and nearly half are veterans. As a ManTech employee, you will work for a winning team alongside colleagues that support and inspire you. You will also have access to tuition assistance, partnerships with universities and institutions, professional groups that comprise our Communities of Practice, community service opportunities, Technical Recognition Awards, Career Enablement/Mobility programs and so much more. What are you waiting for? Click “Apply” and start your adventure today.