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Job Purpose:
Serves guests by completing registration; controlling room assignments.
Duties:
* Welcomes guests by greeting them; answering questions; responding to requests.
* Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards.
* Establishes credit by verifying credit cards or obtaining cash.
* Directs guests to the room by showing location on hotel map; calling bellhop.
* Conveys information to guests by receiving and transmitting messages, mail, facsimiles, packages, etc.
* Provides information to guests by answering inquiries regarding the hotel and other services guests may require, such as entertainment, shopping, business, and travel.
* Maintains records by entering room and guest account data.
* Collects revenue by entering services and charges; computing bills; obtaining payment.
* Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements.
* Secures guests' valuables by placing valuables in the safe deposit box.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening
Job Types: Full-time, Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
Schedule:
Work setting:
Education:
Experience:
Work Location: In person
Part Time | Full Time
Accommodations
$25k-33k (estimate)
10/25/2023
07/20/2024
daysinn-luray.com
LURAY, VA
50 - 100
1999
MAYANK MEHTA
<$5M
Accommodations
The job skills required for Front Desk Clerk include Customer Service, Guest Service, Credit Card, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.