21 Customer Service Representative / Dispatcher Jobs in Fayetteville, NC
Day & Night Heating & Air Conditioning Co. is Hiring a Customer Service Representative / Dispatcher Near Fayetteville, NC
We are looking for a top-notch Customer Service Representative to help our customers schedule appointments for HVAC services. The CSR serves as a guide and is the primary person taking all incoming inquiries and requests for service and is responsible for converting incoming calls to booked appointments.
We are offering a full-time position and top pay up to $21.00 per hour with great benefits to join our professional team. The hours are Monday-Friday 8:00am-5:00pm with a 1 hour lunch break. Apply today and join our company for a fulfilling and rewarding career.
Are you a good fit?
- Do you truly enjoy and get fulfillment from helping people?
- Are you highly organized and detail oriented?
- Are you good at time management and able to prioritize multiple tasks effectively?
- Are you an excellent communicator with interpersonal skills?
- We are locally owned and operated and serving the Cumberland County area for over 40 years
- We have detailed written processes and provide ongoing training which provides opportunities for personal growth and development; we want our employees be successful
- We are a drug-free workplace and are passionate about providing exceptional customer service to our customers
- 5 years of experience working in a Call Center and Customer Service
- Proficient using a computer with Google Suite and Microsoft Office
- Data entry knowledge and experience
- Current valid NC Driver’s License
- High School Diploma or equivalent
- Pre-employment drug screen and background check
- HVAC experience not required but preferred
- Pay range of $16 up to $21 per hour based upon experience
- Spiffs and Incentives
- Paid Time Off
- Simple IRA with 3% Company Match
- Paid training
- Vision Insurance
- Dental Insurance
- Life Insurance
Job Summary
Full Time
Specialty Trade in Construction
$33k-41k (estimate)
01/22/2024
05/15/2024
dayandnighthvac.com
FAYETTEVILLE, NC
25 - 50
1979
Private
QUENTIN COLLINS
$5M - $10M
Specialty Trade in Construction
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The following is the career advancement route for Customer Service Representative / Dispatcher positions, which can be used as a reference in future career path planning. As a Customer Service Representative / Dispatcher, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative / Dispatcher. You can explore the career advancement for a Customer Service Representative / Dispatcher below and select your interested title to get hiring information.
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