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You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.
We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Rocky Mount, Va. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you’re the only customer service representative they’ll work with. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.
Because we offer top of the line products and services, we need a top of the line Customer Service Representative who genuinely cares about the customer and look at this opportunity as not just a job but a career.
You will promote customer satisfaction by converting incoming customer calls into booked service appointments.
• Provide exceptional customer service while following protocols and guidelines.
•Participate in ongoing training so that you can grow and develop as a professional.
•Document each customers inquiry and accurately update the information in our database.
•Follow up with callers, dispatchers and managers as needed.
If you can achieve the above and you find it fun and challenging - you have just the right amount.
Our Guiding Principles
Customers First
Self-Driven
Positive Can-Do Attitude
Knowledge Sharing
Above & Beyond
If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Davis Heating, Cooling, Plumbing & Electric by visiting www.davisheat.com. When you're ready, please follow the directions to apply for this position.
Equal Opportunity Employer
Full Time
$33k-41k (estimate)
05/04/2023
05/24/2024
The job skills required for Customer Service Representative include Customer Service, Customer Satisfaction, Plumbing, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.