Job Title: Bakery Sales Manager

Department: Bakery

Direct Supervisor: Store Manager / Assistant Store Manager

Locations of available positions:

Dave's Markets Severance Town Center - 3628 Mayfield Road, Cleveland Heights, OH 44118.

Dave's Market & Eatery Cedar & Lee - 1940 Lee Road, Cleveland Heights, OH 44118.

To Apply: Go to our website: https://www.davesmarkets.com/employment.shtml and select which of the above stores you'd like to apply to. When inputting a position, please select "Bakery Sales Clerk" and "Management Position".

Summary:

Responsible for directing and managing all functions and activities of the Bakery Sales staff, to achieve sales, profit and labor goals.

Essential Functions / Requirements:

Providing quality customer service is an essential component of every position within Dave's Supermarket stores. Each position serves its own group of customers, which may consist of consumers, co-workers, vendors and business associates. As much care should be given to handling our internal “customers”, as the ultimate consumer.

- Provide exceptionally friendly and courteous customer service.

- Exchange in-depth knowledge of all aspects of bakery operation, to include competency in product make-up, production skills, scheduling, ordering, receiving, inventory control and human resource management with other employees.

- Receive and put away product and supply orders as needed.

- Follow and enforce all operational programs with all Sales Associates.

- Enforce all G.E.T. initiatives as directed in the Bakery Department.

- Operate Label Machine.

- Calculate Unit and Multiple Retails based on the Retails that are outlined in the Bakery Price Book.

- Oversee the quality and freshness of all in-store bakery on display. Product on display must meet Dave’s standard of quality and freshness.

- Direct, implement and oversee all corporate Bakery merchandising programs.

- Attain and adjust financial goals to include: gross profit, sales, labor goals, supply costs and overall contribution to store profit.

- Enforce department adherence to all federal, state and local regulations (including health and safety) as they apply to the Bakery operation.

- Select, orient, train, develop and supervise all bakery sales associates.

- Provide direction and manage those working in the bakery sales function and offer timely feedback.

- Conduct disciplinary measures when required.

- Perform daily production planning and ordering of merchandise to maximize sales and minimize shrink. Compliance with summary sheet procedures.

- Complete all required paperwork pertaining to the Sales in the Bakery Department.

- Communicate to Store Management any potential issues that may interfere with the performance of outlined duties.

- Dress according to company policy and maintain a neat, clean appearance at all times.

- Perform all other duties as assigned by management.

Competencies:

- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

- Equipment Selection - Determining the kind of tools and equipment needed to do a job.

- Time Management - Managing one's own time and the time of others.

- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

- Language – Must be proficient in English. Reading, comprehending and understand the English language.

Experience and Requirements:

- High School Diploma (or GED/ High school equivalence Certificate) required.

- At least one year of inventory organization and management required.

- Previous bakery experience preferred.

Physical Demands:

While performing the duties of this job, the individual must be able to remain in a non-stationary position for 90 percent of the time. The individual needs to occasionally move about inside the store and frequently bend to stock finished goods. They are constantly preparing, baking and decorating baked goods by using both mechanical and hand powered utensils. Must be able to continuously reach and grasp to prepare dough and finished bakery products. The individual must be able to detect the coloring of products as throughout the production process. Must be able to exchange accurate information when servicing customers. Occasionally must be able to distinguish sweet and bitter flavors when creating desserts for Dave’s customers. The individual must frequently lift, push, pull, and/or move up to 20 pounds and occasionally to 90 pounds.

Work Environment:

The individual that is performing this job may be exposed to heat of ovens. They will also be exposed to temperatures as low as 0 degrees when working in the cooler and freezer for an extended period of time, as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability, and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is subject to change at any time.

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 1 year

Shift:

• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Ability to Relocate:

• Cleveland Heights, OH: Relocate before starting work (Required)

Work Location: In person