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Customer Support Specialist
Cycles Consulting San Diego, CA
$46k-57k (estimate)
Full Time 1 Month Ago
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Cycles Consulting is Hiring a Customer Support Specialist Near San Diego, CA

o you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Customer Support Specialist to add to our diverse team of professionals.

Our company works as the “middle man” for our clients - we connect them with their target audiences and generate revenue through reliable brand advertising and client-facing. Many years of success working with clients all over the country has led us to the world's leading providers of technology and communications services. Through our partnership, we have been able to foster a culture built around our principles, which define how we approach interactions with our employees, customers, and communities and affect every element of our organization.

As a Customer Support Specialist, you'll be in charge of your own professional development.

To help maintain our high standard to an excellent customer experience, you'll use your unique abilities, desire for growth, and customer service skills and will be responsible for the following:

  • Using targeted marketing lists to identify and pursue new sales leads
  • Providing customers with products and support that help to simplify and organize their lives
  • Processing sales orders, order changes, installation dates, and cancellations
  • Providing product sales and support to customers, other Customer Support Specialist, as well as our outside sales team
  • Completing tasks including building marketing campaigns, attending live events, and following up on customer enrollments 
  •  Excelling in a team-based, competitive environment
  • Working with the account team on growth and retention of client accounts

Requirements of the Customer Support Specialist:

  • A high school diploma or GED equivalent is required
  • 0 – 3 years of experience working in customer service, sales, retail, or hospitality industries
  • Consistently reliable transportation
  • Ability to communicate effectively, actively listen, and problem solve
  • Ability to work well individually and in a team environment
  • Strong sales and closing skills and the ability to overcome objections

#LI-Onsite

Job Summary

JOB TYPE

Full Time

SALARY

$46k-57k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

04/24/2024

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The job skills required for Customer Support Specialist include Customer Service, Customer Support, Transportation, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Support Specialist job description and responsibilities

To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.

01/27/2022: Johnstown, PA

They are also responsible for conducting surveys on the products or services and communicating customer feedback.

01/30/2022: Chico, CA

A Customer Support Specialist will also replace products or process payment refunds as needed.

01/18/2022: Rockford, IL

They help customers with their queries and complaints.

02/18/2022: Richland, WA

Listen to customer complaints and provide adequate solutions for their problem via phone or email.

02/14/2022: San Diego, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Support Specialist jobs

Communication skills come as pretty much as a given, concerning customer support.

02/15/2022: Troy, NY

Make Connections and Give Compliments.

01/07/2022: Lompoc, CA

Ensure that customers understand the resolution and provide on-going education to customers.

01/11/2022: Spokane, WA

Compile and analyze customer requirements to give the best advice and resolve their query.

02/20/2022: Pensacola, FL

Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.

01/09/2022: Chattanooga, TN

Step 3: View the best colleges and universities for Customer Support Specialist.

Butler University
Carroll College
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Providence College
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