If you are interested in joining our awesome team, please submit your application and resume for consideration.

This position offers a full benefits package including; health and dental insurance, short-term/long-term disability, life insurance, 401k with generous employer match, paid vacation and sick time, wellness benefit and more. We are proud to say we have been recognized as one of SE Minnesota's 'Best Places To Work' for the seventh consecutive year! Our employees enjoy the culture and environment at Custom Alarm. An honor we truly value and work hard to earn each year.

Summary

The Project Coordinator provides support to the Operations Department, and assumes the lead role in assisting the Project Managers with scheduling. Communicates effectively with technical staff and external customers, and maintains a positive association with all departments. Lead by example and support the Vision, Purpose, and Core Values of the company.

Starting pay within the specified range of $20-$25/hour will be commensurate with applicant's background including education, experience, skills, and work history.

Essential Functions

1. Schedule all installations and work side by side with Project Managers to staff, plan and prioritize installations to best utilize our technician’s time and abilities, and to best meet our customer’s needs.

• Post upcoming installations to the scheduling board and coordinate with Project Managers and Inventory Control to assure equipment availability and staging by date needed.
• Correspond with customers via phone and e-mail to communicate information regarding scheduling and installations.
• Interact with Operations Manager to assure smooth and timely installations. Communicate modifications to previously scheduled installation dates as requested. Communicate postponed or delayed installations to the Operations Manager.
• Take the lead effort to ensure that all jobs in the job queue are complete and moved to the next task. Communicate and follow up to completion.
• Coordinate job boxes, safety equipment and manual lifts as needed for all departments of the Company.
• Receive and review all job paperwork for billing.
• Receive and record hours worked on time sheets for designated areas.

2. Work together with the Project Managers for daily organization within the Installation Department. Prepare reports, miscellaneous correspondence, and functions including, but not limited to the following:

• Fire alarm & electrical permits
• Job paperwork including blueprints
• Compiling data for various forms and check-off lists

3. Be available to assist in all areas of Installation Operations as needed. Attend job related training to continually refresh and update knowledge.

This description should not be construed to contain every function that may be required to be performed by an associate in this position. Duties and responsibilities may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing.

POSITION EVALUATION FACTORS

Education

1. High school diploma or equivalent

2. 2-years’ scheduling related experience

Skills Knowledge

1. Excellent computer skills (Microsoft Office applications including Word & Excel and Adobe Acrobat Professional)

2. Ability to receive direction, prioritize, and handle multiple tasks

3. Excellent organizational skills and attention to detail

4. External and internal customer relation skills

5. High quality standards

6. Strong communication skills

7. Follow-up to critical issues is imperative

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

A majority of time is spent sitting, standing, and walking. Movements such as stooping, kneeling, and crawling are sometimes required. Climbing ladders, stairs, and stools may be necessary occasionally. Heights range from zero to 10 feet. Reaching overhead and in front of the body, as well as repetitive and simultaneous movements of hands, wrists, and fingers is sometimes required. Audio, visual, and verbal functions are vital aspects of performing this job. Driving a company vehicle is occasionally necessary.

Working Conditions

The majority of the day is spent in a comfortable office environment, using modern office equipment. Occasionally it may be necessary to assist with running an errand. There may be minimal exposure to outside work. After hours work may sometimes be required.

Other Requirements

Regular and reliable attendance is required. A person in this position must have a valid driver’s license, an excellent driving record, and must be insurable under CCi’s auto insurance policy. Due to the security nature of our business, a background check is performed.

EOE/Disability/Veteran

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) 3% Match
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement

Compensation package:

• Bonus opportunities
• Profit sharing
• Weekly pay

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person