Summary. Serve as a liaison between the member and the Credit Union. Provide account information by phone or in person, as well as information on the full range of credit union products and services. Open accounts for members, resolve issues, and professionally handle the member’s daily needs. Provide a variety of transactional services to members. Responsibilities and Duties. Greet and welcome members and visitors to the credit union in a profes...
The Marketing Manager is a dynamic and strategic leader who amplifies the credit union brand, deepens member engagement, and tells the compelling story of our credit union and its members. This role is ideal for a creative leader who thrives on innovation, collaboration, problem-solving, data-driven decision making, and purpose-driven marketing. Brand Strategy & Storytelling. Develop and execute integrated marketing strategies that reflect the cr...
Summary. The People & Culture Manager is a strategic and operational leader responsible for managing all the aspects of human resources of the credit union. This role ensures compliance with employment laws, regulations, and internal policies while fostering a mission-driven organizational culture that aligns HR initiatives with the credit union’s values and strategic goals. The People & Culture Manager leads the HR department and serves as a tru...
Job Summary. Follow detailed and standardized procedures in performing routine accounting clerical operations. Perform a variety of support duties related to the accounting function within the credit union. Duties. 1. Perform a variety of activities to assist the department in maintaining the financial, statistical, and accounting records of the credit union. 2. Enter data into accounting systems and assist in generating reports and financial sta...
Responsible for the supervision of the Operations department. Solve escalated member issues and help with complex member questions or work-related matters. Guide Member Service Representatives (MSR) in the efficient handling of member needs and accurate transactional processes. Demonstrate strong management skills and is able to handle multiple assignments and priorities. Able to conduct loan interviews and enter appropriate information into syst...
