Demo

People and Culture Manager

CU Hawaii Federal Credit Union
Hilo, HI Full Time
POSTED ON 11/14/2025
AVAILABLE BEFORE 1/14/2026
  • Summary:

The People & Culture Manager is a strategic and operational leader responsible for managing all the aspects of human resources of the credit union. This role ensures compliance with employment laws, regulations, and internal policies while fostering a mission-driven organizational culture that aligns HR initiatives with the credit union’s values and strategic goals. The People & Culture Manager leads the HR department and serves as a trusted advisor to senior leadership to optimize staff recruitment, engagement, retention, training, development, and performance excellence.

HR Leadership & Culture Building

  • Develop and align HR strategy, policies, plans, and processes with the credit union’s mission, vision, values, and goals.
  • Partner with senior leadership to support employee engagement, organizational development, workforce planning, succession strategies, and change management.
  • Champion initiatives that foster a respectful, collaborative, high-performance culture and productive workplace, including celebrations and systems for accountability as well as employee recognition.
  • Provide guidance and support on employee relations, conflict resolution, and engagement.
  • Communicate HR policies, programs, and changes clearly and effectively across the organization.
  • Talent Management & Leadership Development
  • Execute proactive and effective recruitment, onboarding, training, development, and retention strategies.
  • Maintain a formal succession plan for key roles across the organization to ensure continuity of leadership.

Compensation & Benefits

  • Administer compensation philosophy, salary reviews, and compensation programs (including COLA and merit-based increases).
  • Evaluate and enhance employee benefits to ensure competitiveness and cost-effectiveness.
  • Develop and monitor pay equity and total rewards strategies, incorporating best practices and industry data.

HR Operations & Systems

  • Manage and optimize HRIS systems and ensure data integrity, efficiency, and confidentiality.
  • Oversee payroll processing and benefits administration.
  • Monitor and provide reports for HR metrics and analytics to inform decision-making and continuous improvement.

Legal & Regulatory Compliance

  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Maintain and update HR policies, procedures, and employee handbooks.
  • Oversee documentation and reporting to support legal and regulatory requirements.
  • Oversee development plans to prepare internal candidates for future leadership roles through proactive planning and documentation.
  • Create and enhance performance management and career development programs to optimize organizational performance and reach growth goals.
  • Implement training and leadership development programs to support employee growth and build internal leadership capacity.

1. Bachelor’s degree in Human Resources, Business Administration, or related field. Master’s degree preferred.

2. Minimum five (5) years of progressive HR experience, including 2 or more years in a supervisory or leadership role.

3. Strong knowledge of employment law, HR best practices, and organizational development.

4. Experience in the financial services or credit union industry preferred.

5. HR certification (e.g., SHRM-CP/SCP, PHR, SPHR) preferred.

1. Outstanding interpersonal, communication, and leadership skills.

2. High level of integrity, accountability, and confidentiality.

3. Strategic thinking and business acumen.

4. Strong organizational and time management skills, with ability to attend to details.

5. Excellent problem-solving skills with creativity, innovation, and focus on continuous improvement.

6. High emotional intelligence, discretion, and conflict resolution ability.

7. Passion for people and personal commitment to growth and development.

8. Demonstrated ability to be a team-player, self-motivated and flexible with working hours.

9. Demonstrated ability and desire to thrive in a challenging fast paced work environment.

10. Proficiency in HRIS systems and Microsoft Office Suite.

1. Indoor office environment with standard equipment use.

2. Occasional lifting, up to 30 pounds; push and/or pull up to 50 pounds.

3. Frequent standing, walking, and verbal communication.

4. Frequent visits to other branches across the island and some travel outside of the island as needed.

Pay: $70,000.00 - $120,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Work Location: In person

Salary : $70,000 - $120,000

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