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Operations Manager
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$81k-104k (estimate)
Full Time 1 Week Ago
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Black Walnut Cafe is Hiring an Operations Manager Near Coppell, TX

Job Description

Job Description
The Operations Manager is a leader of each store's front of the house team and is focused on all operations of the front of the house as it applies to guest relations, food, vendor relations, personnel, cleanliness, and organization. The Operations Manager reports directly to the General Manager.
The Operations Manager at Black Walnut Cafe ensures that the front of the house operations meet expectations during a 50-55 hour work week. The Operations Manager is responsible for the store operations in the absence of the General Manager. They must maintain positive gues relations by ensuring proper personnel levels are met each shift, staff are prepared to meet every guest need and maintain spectacular restrooms and dining areas. Must manage security and shrinkage control, overall sanitation of dining room and personnel levels. Responsibilities include by are not limited to: guest relations, staff scheduling, inventory control, checking in orders, line check, prep lists, invoice processing including credits, working with other members of the management team.
Requirements:
  • Maintain cleanliness and organization of the cashier line
  • Place and receive orders during proper times
  • Check product for our quality standards
  • Maintain guest relations
  • Visit every table once during meal
  • Ensure all food pushed from kitchen meets expectations
  • Maintain FOH staffing levels
  • Shrink / security control
  • Schedule writing
  • Invoice Processing
  • Training and proficiency of all FOH partners
  • Ability to safely open and close the store
Additional Info:
  • Must have high personal standards
  • Ability to lift and carry up to 50 lbs
  • Ability to be on your feet for 10-14 hours
  • Computer skills
  • Conflict management
  • Great people skills
  • Organizational skills
  • Effective time management skills
  • Written and oral communication skills
  • Sense of urgency
  • Ability to deal with upset guests
  • Quick thinker
  • Perform well under stress
  • Motivate the staff
  • Ability to teach and develop partners

Job Summary

JOB TYPE

Full Time

SALARY

$81k-104k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/18/2024

WEBSITE

blackwalnutcafe.com

HEADQUARTERS

SUGAR LAND, TX

SIZE

500 - 1,000

FOUNDED

2002

CEO

ARFAN NASIR

REVENUE

$10M - $50M

INDUSTRY

Restaurants & Catering Services

Related Companies
About Black Walnut Cafe

With an inventive, extensive menu and a put-you-at-ease atmosphere, Black Walnut Cafe emerged in 2002 as a contemporary destination for hungry Houstonians, and weve been savoring the fun ever since. Encouraged by our fellow Black Wal-nuts, we have since expanded across Texas (with locations in Houston, Dallas/Fort Worth and Austin) and into Georgia with our newest restaurants in Atlanta. Since our creation weve had the continued desire to create a space where casual comfort welcomes a cultivated palate your go-to place for a quick burger, a leisurely brunch, or simply just because. From handc ... rafted sandwiches and freshly tossed salads to chilled local craft brews and swirly rows of gelato, you have at your fingertips an option for every appetite and any occasion and a favorable chance that during your next visit, youll happen upon something entirely new. We serve breakfast, lunch and dinner every day of the week, happy hour twice daily with a wide selection of beer and wine, and To-Go and Catering service when youre on the run or in a hurry. Browse our menus, see what were up to in the community, and always feel free to let us know how were doing. After all, this is your place! More
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The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.

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