39 Member Service Representative Jobs in Gilbert, AZ
Crunch Fitness - Gilbert is Hiring a Member Service Representative Near Gilbert, AZ
- Membership sales
- Greet and direct members and guests as they enter the club, as well as when they exit.
- Provide assistant to members along with managing inquiries about club operations and policies.
- Check in all members and guests in accordance with company procedures
- Facilitate any messages on club software at member check-in
- Answer phones in courteous, helpful, professional manner
- Communicate special events to members and guests
- Maintain an atmosphere, which makes members feel welcome
- Facilitate all member requests or forward to a manager
- Assist the GM in member requests.
- Facilitate payment of member services in accordance with company procedures.
- Create a great guest experience by delivering a personalized, guest-centric tour of the club.
- Turn every guest club visit into a new member relationship by listening to guests' goals, presenting Crunch in a way that best connects with them, and establishing trust through a passion for fitness.
- Create an outstanding member experience; follow up with current members to see if they are achieving their fitness goals. Serve as a resource for their questions or concerns, and put them in touch with the right resources as appropriate to ensure members are getting to their fitness goals.
- Generate leads/new business through member promotions, leads, referrals, and guest passes.
- Attend events, flyer and call prospects.
- Help create local business relationships
- Maintain professionalism at all times
- Sell retail products
- Schedule member services: hydro massage, PT appt, tanning, etc
- Facilitate payment of member services in accordance with company procedures
- Know club facility, services, and schedules
- Maintain a clean and organized work area
- Assist in all projects as delegated by club management
- Follow all policies and procedures in the Employee Handbook
- Opening and closing duties
- Responsible for being current and effectively communicating all marketing campaigns to members and prospective members.
- Achieve desired daily, weekly and monthly sales goals
- Implement and support company programs and promotion to help generate new sales leads for optimum new membership growth.
- Assisting with child care if needed
- When not executing other job-related tasks, be present on the club floor and locker rooms, helping ensure a clean and safe environment, while developing relationships for prospecting.
- Monthly or Weekly Department Meetings Employee Training Meetings
Job Summary
Part Time
$35k-42k (estimate)
06/05/2022
04/30/2024
The job skills required for Member Service Representative include Customer Service, Listening, Promotion, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Service Representative positions, which can be used as a reference in future career path planning. As a Member Service Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Service Representative. You can explore the career advancement for a Member Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
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