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At Criterion Systems, we developed a different kind of business—a company whose real value is a reputation for excellence built upon the collective skills, talents, perspectives, and backgrounds of its people. By accepting a position with Criterion Systems, you will join a group of professionals with a collaborative mindset where we share ideas and foster professional development to accomplish our goals. In addition to our great culture, we also offer competitive compensation and benefit packages, company-sponsored team building events, and advancement opportunities. To find out more about how Criterion can help you take your career to the next level please visit our website: www.criterion-sys.com. Criterion Systems is a Military/Veteran Friendly Company therefore we encourage Veterans to apply.
We are seeking a Tier 2 Help Desk Specialist to assist a team providing 24-hours by 7-days a week on-site operational support to enable customer success in Springfield, Virginia!
***ACTIVE SECURITY CLEARANCE REQUIRED***
Duties, Tasks & Responsibilities
Required Experience, Education, Skills & Technologies
Security Clearance Level
Work Schedule
Benefits Offered
Criterion Systems, LLC and its subsidiaries are committed to equal employment opportunity and non-discrimination at all levels of our organization. We believe in treating all applicants and employees fairly and make employment decisions without regard to any individual’s protected status: race, ethnicity, color, national origin, ancestry, religion, creed, sex/gender, gender identity/gender expression, sexual orientation, physical and mental disability, marital/parental status, pregnancy (including childbirth, lactation, and related medical conditions), age, genetic information (including characteristics and testing), military and veteran status, or any other characteristic protected by law. For our complete EEO/AA and Pay Transparency statement, please visit https://careers-criterion-sys.icims.com/.
Full Time
IT Outsourcing & Consulting
$66k-84k (estimate)
03/28/2024
03/26/2025
Criterion-Sys.com
VIENNA, VA
200 - 500
2005
Private
PROMOD SHARMA
$50M - $200M
IT Outsourcing & Consulting
Criterion Systems is a provider of systems engineering, business strategy consulting, project and program management and data migration services.
The job skills required for Help Desk Specialist (Clearance Required) include Help Desk, Troubleshooting, Computer Science, Verbal Communication, Analysis, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Help Desk Specialist (Clearance Required). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Help Desk Specialist (Clearance Required). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Help Desk Specialist (Clearance Required) positions, which can be used as a reference in future career path planning. As a Help Desk Specialist (Clearance Required), it can be promoted into senior positions as a Help Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Help Desk Specialist (Clearance Required). You can explore the career advancement for a Help Desk Specialist (Clearance Required) below and select your interested title to get hiring information.
If you are interested in becoming a Help Desk Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Help Desk Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Help Desk Specialist job description and responsibilities
Help desk support specialists are the go-to people for providing technical assistance and support related to computer systems, hardware, and software.
03/11/2022: Hopkinsville, KY
The help desk team will train users on basic system and computer functions.
03/03/2022: Kennewick, WA
Help desk support teams are patient task managers who know how to find or create solutions to unexpected problems.
03/21/2022: Columbia, SC
Remote help desk technicians support technology customers via phone, online and occasionally on-site.
03/06/2022: Kingsport, TN
Help desk technicians need a deep understanding of computer hardware and software.
01/19/2022: Yakima, WA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Help Desk Specialist jobs
Learn more about the role, tasks and how to become a help desk technician.
02/10/2022: Springfield, MO
Thankfully, old desks can be rehabilitated and refinished with a little effort.
02/22/2022: Ventura, CA
Develop a culture of helping within the help desk.
01/29/2022: Winston Salem, NC
These business oriented specialists must have a knowledge of SQL programming and be able to work with software developers to create data mining algorithms.
04/03/2022: Yakima, WA
Use data and technology to help people develop new skills.
01/30/2022: Lebanon, PA
Step 3: View the best colleges and universities for Help Desk Specialist.