Candidates Must Have an Active TS/SCI Clearance. The. Junior Helpdesk Specialist. provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desklocated in Springfield, VA. Duties and Responsibilities. Assist in providing technical assistance and support related to computer systems, hardware, or software. Assist in responding to queries, run diagnostic programs, isolate problems, and ...
The. Intermediate Helpdesk Specialist. provides superior customer service in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. Duties and Responsibilities. Assist in providing technical assistance and support related to computer systems, hardware, or software. Assist in responding to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Respond...
The. IPOC Specialist (Overnight). provides superior customer service in support of customer requests supporting high visibility customers and partners with VTC and telecommunications services, located in Springfield, VA. Duties and Responsibilities. Provide daily status report and graphical reporting aids completed and modified to meet department needs. Keep track of system progress in detailed reports, email reports to appropriate leadership for...
