51 Customer service representative Jobs in Springdale, AR
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CRH is Hiring a Customer service representative Near Springdale, AR
Job ID : 496387
Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside.
Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, reflect and recharge.
- The manufacturer’s signature brands include Belgard® and Echelon® hardscape and masonry materials; Barrette Outdoor Living® and MoistureShield® fencing, decking and railing;
- Sakrete® and Amerimix® packaged concrete and mortar; Techniseal® sands, jointing technologies and surface protectors; PebbleTec® pool finishes;
plus popular brands of landscape and gardening materials.
Job Summary
The Customer Service Rep interacts with our customers to provide them with information to address inquiries regarding products and services.
In addition, they deal with and help resolve any customer complaint. The Customer Service Representative plays a sensitive role which speaks volumes about the image of our organization.
Essential Duties and Responsibilities
- Collaborate with the Director of Customer Service to ensure proper implementation of customer service policies and procedures
- Ensure the necessary resources and tools are available for quality customer service delivery
- Review and track customer service complaints and complaint resolution
- Strive to build sustainable trust relationships with clients
- Monitor accuracy of reporting and database information
- Follow up on customers to ensure they are satisfied with received product / service
- Utilize computer systems in maintaining records of customer calls and account information
Requirements
- Combination of education and experience in Customer Service
- In-depth knowledge of customer service principles and practices
- Proficient in MS office applications
- Current with relevant technology trends and applications
- Very strong communication skills and well versed in interacting with customers using clear and appropriate language skills
- Customer service focus-ability to politely relate with clients
- Problem analysis and problem-solving
- Planning and organizing
- ERP Skilled knowledge
What CRH Offers You
- Highly competitive base pay
- Comprehensive medical, dental and disability benefits programs
- Group retirement savings program
- Health and wellness programs
- A diverse and inclusive culture that values opportunity for growth, development, and internal promotion
About CRH
CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family.
CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.
If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application.
Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day.
Thank you for your interest!
MoistureShield, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.
EOE / Vet / Disability If you want to know more, please click on this link .
Last updated : 2024-04-23
Job Summary
Full Time
Durable Manufacturing
$35k-44k (estimate)
04/24/2024
05/04/2024
crh.com
DOVER, OH
200 - 500
1950
JERRY A SCHWAB
$50M - $200M
Durable Manufacturing
Related Companies
About CRH
CRH (LSE: CRH, ISE: CRG, NYSE: CRH) is the leading building materials business in the world, employing c.76,600 people at c.3,100 operating locations in 29 countries. It is the largest building materials business in North America and in Europe. It also has positions in Asia. CRH manufactures and supplies a range of integrated building materials, products and innovative solutions which can be found throughout the built environment, from major public infrastructure projects to commercial buildings and residential structures. A Fortune 500 company, CRH is a constituent member of the FTSE 100 Inde...x, the EURO STOXX 50 Index, the ISEQ 20 and the Dow Jones Sustainability Index (DJSI) Europe. CRHs American Depositary Shares are listed on the NYSE. For more information visit www.crh.com.
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The job skills required for Customer service representative include Customer Service, Problem Solving, Communication Skills, Computer Systems, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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