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Front Office Manager
Crestview Management Cincinnati, OH
$53k-73k (estimate)
Full Time 2 Months Ago
Save

Crestview Management is Hiring a Front Office Manager Near Cincinnati, OH

Front Office Manager

Location: Cincinnati, OH, 45202

Job Description:

The Front Office Manager is responsible for overseeing all front office operations, including reception, reservations, and guest services. The ideal candidate will have excellent communication and organizational skills, as well as a strong customer service orientation.

Responsibilities:

  • Manage and supervise front office staff, including receptionists, reservationists, and guest services representatives
  • Ensure that all front office operations run smoothly and efficiently
  • Respond to guest inquiries and complaints in a timely and professional manner
  • Coordinate with other departments, such as housekeeping and maintenance, to ensure that guest needs are met
  • Develop and implement policies and procedures to improve front office operations
  • Train and mentor front office staff to ensure that they provide excellent customer service
  • Monitor and maintain inventory of office supplies and equipment
  • Prepare and analyze reports on front office operations and guest satisfaction

Requirements:

  • Bachelor's degree in hospitality management or related field
  • Minimum of 5 years of experience in front office management
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work well under pressure and handle multiple tasks simultaneously
  • Proficiency in Microsoft Office and hotel management software
  • Knowledge of industry trends and best practices

Job Summary

JOB TYPE

Full Time

SALARY

$53k-73k (estimate)

POST DATE

02/10/2024

EXPIRATION DATE

05/06/2024

WEBSITE

cv-apt.com

HEADQUARTERS

West Lafayette, IN

SIZE

<25

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The job skills required for Front Office Manager include Front Office, Guest Service, Customer Service, Front Office Operations, Housekeeping, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Office Manager positions, which can be used as a reference in future career path planning. As a Front Office Manager, it can be promoted into senior positions as a General Manager - Casino that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Manager. You can explore the career advancement for a Front Office Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Front Office Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Manager job description and responsibilities

Upholds the hotel's commitment to hospitality. Prepare performance reports related to front office. Maximize room revenue and occupancy by reviewing status daily.

01/10/2022: Modesto, CA

Maintain required pars of all front office and stationary supplies. Review daily front office work and activity reports generated by Night Audit. Review Front office log book and Guest feedback forms on a daily basis. Maintain an organized and comprehensi

02/14/2022: Saint Cloud, MN

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

01/07/2022: Helena, MT

The front office manager may also be asked to do minimal accounts payable and receivables work and payroll.

01/29/2022: Manchester, NH

Responsible for the training of new front office employees, ensuring they provide excellent guest services and enforce hotel policies.

12/23/2021: Cedar Rapids, IA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Manager jobs

According to resumes from both Front Office Managers and Service Department Managers, some of the skills necessary to complete the responsibilities of each role are similar.

02/19/2022: Knoxville, TN

New York and Chicago are two cities where graduates are often find employment opportunities for front office manager positions.

01/26/2022: Pascagoula, MS

Someone who wants to become a front office manager will need both office and people skills.

01/26/2022: Parkersburg, WV

Diego’s positive disposition and socializing skills make him appropriate for his current role as the Front Office Manager.

01/25/2022: Juneau, AK

Someone who wants to become a front office manager will need both office and people skills.

02/27/2022: Mesa, AZ

Step 3: View the best colleges and universities for Front Office Manager.

Butler University
Carroll College
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