3 Customer Service Representative Jobs in Center, PA
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Credorax is Hiring a Customer Service Representative Near Center, PA
Overview
- Communicate with clients via phone, email, chat, and tickets.
- Assist customers with navigating our website, statements, contracts, orders, and billing inquiries.
- Utilize strong problem-solving and people skills to ensure first call resolution.
- Work closely with additional internal departments and teams to understand and ensure the proper course of action is taken.
- Thoroughly document inquiries and outcomes for accurate tracking and analysis.
- Receives and places follow up calls/ emails/ tickets/ projects to answer client inquiries in a timely manner.
- Actively participate in team/ departmental meetings to provide feedback and improve the overall work environment.
- Must be flexible in work hours for 24/7 Call Center needs.
- Demonstrate exemplary performance & attendance.
- As a Support Representative, you will occasionally be called upon to perform other duties not included in this job description.
- Exceptional time management and a strong sense of personal accountability.
- Comfortable communicating with all departments in the company.
- Comfortable communicating with our sales force and technicians.
- Highly organized with great attention to detail.
- Passion for high performance and efficiency.
- Comfortable with constant mathematical calculations.
- Confident navigating and using Google sheets and excel.
- We will be interviewing applicants to determine candidates based on Shift4 knowledge, prior experience, and management ability.
Job Summary
Full Time
$37k-47k (estimate)
03/20/2024
05/18/2024
credorax.com
SOUTHBOROUGH, MA
25 - 50
2007
BENJAMIN NACHMAN
<$5M
Related Companies
About Credorax
Credorax is a smart payments provider and fully licensed bank providing cross-border processing for eCommerce and omni-channel payments. Our gateway technology, SourceTM, has been developed in-house to provide a streamlined payments experience so smart and secure, that merchants can reach their full business potential simply by better managing their payments. Credorax merchants can accept more than a hundred cards and local payment methods and get paid in their currency of choice. Our merchants also enjoy best-in-class approval rate optimisation, advanced anti-fraud protection, business intell...igence and a host of other value-added services and products adding up to a payments experience unlike any other. To learn more, contact us at grow@credorax.com or visit www.credorax.com.
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The job skills required for Customer Service Representative include Customer Service, Call Center, Problem Solving, Billing, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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