Overview

Team Credence is a multi-company partnership proudly led by Credence Management Solutions, an industry leading government contractor with a longstanding commitment to USAID and its global health and humanitarian missions. In concert with our small business partners—ZemiTek (8(a), EDWOSB), Claro KC (MOSB), EnCompass (WO), and Global Emergency Group (SB)—Team Credence operates as one team, bringing together exceptional USAID institutional support experience, technical leadership, and an unmatched commitment to BHA and its mission.

USAID’s Bureau for Humanitarian Assistance (USAID/BHA) is the lead federal coordinator for international disaster assistance. USAID/BHA provides and coordinates U.S. Government (USG) international humanitarian assistance to save lives, alleviate human suffering, and reduce the physical, social, and economic impact of rapid and slow-onset disasters by supporting at-risk populations to build stable foundations to withstand humanitarian shocks and stresses. Team Credence, through the Bureau for Humanitarian Assistance Support Contract (BHASC), provides operational and administrative support to provide and coordinate humanitarian assistance and maintain 24/7 response capability.

As a key member of USAID/BHA’s Strategic Communications and Humanitarian Information Division, the Graphic Designer works very closely with USAID/BHA’s Content and Digital Communications Team under the direction of the Lead Graphic Designer to produce infographics and print and digital media products that visually represent USAID’s role in international humanitarian assistance and in specific disaster responses for both internal U.S. government and external public audiences.

Sample outputs include: 

• the USAID/BHA Annual Report; USAID’S Strategic Framework for Early Recovery, Risk Reduction, and Resilience
• Social media assets such as USAID/BHA World Humanitarian Day video, What Does it Take to be a USAID Urban Search and Rescue Dog?, and How USAID Responds to Gender-Based Violence in Humanitarian Emergencies
• U.S. Humanitarian Response to Russia’s War on Ukraine and the USAID Humanitarian Assistance Infographics 
• Templates for USAID/BHA’s assistance overviews, USG fact sheets, and other products.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• In coordination with the Strategic Communications and Humanitarian Information Division, conceptualize and develop infographics and other visual representations that effectively communicate USAID’s humanitarian work to public and internal audiences, while ensuring compliance with Agency branding guidelines, as needed.
• Conceptualize and develop design solutions and templates for a wide variety of projects, including internal and external information products, multimedia and print materials, reports, event materials, presentations, newsletters, exhibit/signage materials, digital/social media products, and humanitarian-focused content on the USAID website.
• Act as design consultant to staff by collaboratively developing clear visual representations and layouts that communicate humanitarian programs or concepts, as well as current USAID priorities and strategies.

Qualifications

Education and Experience:

• Preferred: Bachelor of Arts in Graphic Design, Visual Communications, Fine Arts, or a related discipline with 1-3 years of experience in a graphic design role.
• Demonstrate professional graphic design experience with a strong portfolio, incorporating infographics and data visualizations; experience in animations extremely desirable. Experience with developing the layout for multi page documents and familiarity with 508 compliance is also desirable.
• Minimum: BS 0 Years or HS 4
• Familiarity with humanitarian and disaster relief issues, USG agencies, and strategic messaging is a plus but not required.
• Must possess or be able to obtain and maintain a S. Government issued Secret security clearance for the duration of employment on this contract.

Other Qualifications and Requirements

• Demonstrated fluency in Adobe InDesign, Illustrator and Photoshop as well as the Microsoft Office suite; fluency in Adobe After Effects is a plus but not required.
• Ability to work and design on Apple iMac, and familiarity working on Windows/PCs.
• Motivated to keep up with new design and branding trends and offer new ideas for improvements to our products and processes independently.
• Highly creative and innovative artistic talent.
• Strong conceptual-thinking and problem-solving skills.
• Proven ability to self-manage large and multiple projects in a fast-paced environment.
• Proven ability to consistently meet deadlines.
• Proven ability to work in high-pressure, time-sensitive situations.
• Excellent interpersonal skills.
• Demonstrated ability to work independently but also function effectively as part of a team.
• Excellent written and oral communication skills.
• Working Conditions and Physical Requirements:
  • Hybrid work environment (in-person with the ability to telework);
  • Lifting in excess of 25 lbs, standing for long periods of time, traveling across base regularly, transporting equipment, etc.

Application Instructions

To be considered for this position, you MUST submit the following:

• Resume
• Cover Letter
• Portfolio

Your resume should include paid and non-paid experience; each position should indicate the dates held (month/year) and hours worked per week. If you have an online portfolio, please include the link in your resume. Please submit these items as attachments to preserve formatting.

Only applications with a resume, cover letter, and portfolio will be considered; only candidates selected for an interview will be contacted.

Team Credence Values and Core Performance Competencies

• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to meet obligations. Pursues efficiency and effectiveness and adheres to organization policies and procedures.
• Collegiality: Recognizes that everyone at BHA and USAID unites in a common purpose and respects each other's abilities to work toward that purpose. Treat others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Adheres to organization philosophies on culture, diversity, and inclusiveness.
• Capability: Assesses and recognizes own strengths and weaknesses; pursues professional development aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the organization.

Salary Range: