Crary Industries is seeking an Accounts Receivable Specialist to join our team. This role will be based in the West Fargo location.

Position Objective

To support Crary in optimizing financial transactions and systems by maintaining accurate records of customer accounts. Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates. Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts. Assist in streamlining and improving the accounts receivable process identifying areas of performance improvement.

Key Activities/Responsibilities:

• Generate invoices according to company practices using ERP computer software; submits invoices to customers.

• Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.

• Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.

• Drafts correspondence for standard past-due accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment.

• Creates reports regarding the current status of customer accounts as requested.

• In charge of invoicing all Crary shipments.

• Resolve all shipping errors that relates to invoice/shipping issues.

• Submit invoices via web sites as required

• In charge of issuing all Company credit memos.

• Issue refund payment to customers for returns/credits as needed.

• Resolve customer questions concerning invoices: price, discount, missing copies, credit not received, etc.

• Responsible for recording all cash receipts including bank deposits and credit card payments received.

• Collect all Accounts Receivable accounts.

• Generates and sends out monthly billing statements.

• Assists Controller in reconciling receivable accounts each month.

• Copies, files, and retrieves materials for accounts receivable as needed.

• Relays changes of information to appropriate employees.

• Supports account payable as assigned.

• Performs other related duties as assigned.

• Work closely with sales coordinators on orders/invoicing.

Education:

High school diploma or equivalent required; Associates or Bachelor’s degree in Accounting preferred.

Job experience:

At least two years of related experience required.

Skills required:

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.

• Ability to provide customer service to internal and external customers with efficiency.

• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.

• Ability to work independently and in a fast-paced environment.

• Ability to anticipate work needs and interact professionally with customers.

• Excellent organizational skills and attention to detail.

The qualifications listed above are guidelines. Other combinations of education and experience could provide necessary knowledge, skills, and abilities to perform this job.