CourtAvenue is a company of industry experts accelerating digital transformation for the world’s most ambitious companies.

At CourtAvenue, you will be a part of a culture powered by entrepreneurs, technologists, data scientists and the habitually restless dedicated and energized to design products and services that transform businesses while optimizing them for growth. You will have the opportunity to learn and grow within a culture that values innovation while focusing on redesigning the experience between consumer and service (or product) by leveraging a fluid, seamless, and thoroughly transparent engagement.

At CourtAvenue, the Director, Business Innovations acts as our client’s partner, understanding their business needs and championing them within CourtAvenue. The Director, BI assumes full responsibility for their accounts, strategically guiding the business and providing innovative and valuable input to help solve the most complex challenges. They are ambitious, driven to ignite growth, exceptional at navigating ambiguity and are experts in communication. This person is also deeply connected to clients and teams, building meaningful and constructive relationships across both organizations that produce results.

Responsibilities:

• We are focused on creating a best-in-class experience for our clients. From the first day of our partnership, we are relentless in our commitment to exceeding our clients’ expectations. For this particular role, we are looking for an account lead comfortable in Shopper Marketing, with eCommerce experience included.
• We are experts at building authentic relationships that are based on a foundation of trust and mutual respect. Not only do we deliver exceptional work and thinking, but we aim to surprise and delight our clients at every opportunity.
• For our internal teams, we serve as the subject matter expert by having a clear understanding of the client’s business and their industry. For our clients, we are well versed on CourtAvenue capabilities and are able to bring the best of CA to them at the right time.
• We are strategic leaders with a POV. We work in collaboration with our teams on all client initiatives to ensure client strategy and objectives are met.
• We bring a growth mindset to everything we do. We are relentless about uncovering new ways that CourtAvenue can help our clients grow and win in the marketplace.
• We know that our collective success is based on our ability to work together as a team and we thrive on this partnership, both internally and externally.
• We have a deep curiosity about the industry, we stay on top of trends, news and the competition. We are passionate about digital transformation and innovation.

• Bachelor’s Degree in Marketing, Communications or related field
• 6 years of related experience as an Account Director, Account Supervisor or Sr. Account Executive, preferably in a Shopper Marketing agency, consultancy or marketing services firm
• Experience working with national brands planning new campaigns
• Experience activating national brand campaigns across retailers, with nuances of each retailer taken into account
• Proven experience in account management, including experience leading small and large accounts and overseeing account teams (directly or project based)
• Excellent communication skills, with experience presenting to all levels of clients and other stakeholders
• Demonstrated leadership skills with the ability to motivate and inspire teams
• Strong desire and ability to build meaningful relationships
• Experience identifying business development opportunities and translating them into actionable growth opportunities
• Ability to successfully manage multiple programs and/or projects in a fast-paced environment
• Self-starter with a positive attitude and the ability to think on our feet. We have a strong sense of commitment to getting the job done quickly, properly and with the highest quality
• Ability to negotiate in a way that delivers mutually-beneficial results
• Able to navigate conflict and difficult situations with grace that also focuses on a positive outcome

• Our organization follows a hybrid work structure where employees work in an office environment in the middle of the week and remotely on Mondays and Fridays.
• Candidates for this position will ideally be located near our office in Cincinnati or Minneapolis. Candidates located in Bentonville, Austin or San Diego will also be considered.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At CourtAvenue, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

CourtAvenue is an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.