Country Inn and Suites Ocean City is looking for enthusiastic and friendly faces to join the front desk team. We need you to help make our guests stay brilliant!

This is an excellent opportunity with potential for growth and personal development within the Hotel industry. This is a dynamic and fast paced work environment.

As part of the Front Desk team your responsibilities would include but are not limited to Organizing, confirming, processing, and conducting all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change.

Job Types: Full-time, Part-time

Pay: From $16.50 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift

Work setting:

• In-person

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel: 1 year (Preferred)
• Hotel Front Desk: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Ability to Commute:

• Ocean City, MD 21842 (Preferred)

Ability to Relocate:

• Ocean City, MD 21842: Relocate before starting work (Required)

Work Location: In person