36 Bilingual Customer Service Representative Jobs in Madison, WI
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Cottingham & Butler is Hiring a Bilingual Customer Service Representative Near Madison, WI
Bilingual Member Services Coordinator - Cottingham & Butler
What our Member Services Coordinators do and why it’s important
Cottingham and Butler’s Health and Wellness division is growing and we are adding a Member Services Coordinator to our team! Our Health and Wellness division partners with organizations to improve the health of their employees. As a Member Services Coordinator, you will play an integral role in providing customer service to our Health & Wellness customers, brokers and staff.
In practice, the core activities of the job include:
- Answering all questions related to HealthCheck360 products, services, and programs
- Assisting with tasks that may include invoicing, Physician Forms, Lifestyle Rewards audits, Condition Management programs, printing, and other special projects.
- Providing feedback and presenting solutions to improve participant engagement and team efficiencies
Strength and skills necessary for success in the role
For this role, we are looking for several key characteristics that will be necessary to succeed in the position: detail oriented, highly organized, team oriented, even keeled, and fluent in Spanish.
We understand that not everyone has a background in this field, which is why we are willing to train you on the technical details. It’s more important to us that you have the right interpersonal skills to fit the role. While we don’t expect you to be perfect in every part of the job right away, the traits mentioned above are essential for success in the position.
About Cottingham and Butler’s Health and Wellness Division
Cottingham and Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.
Job Summary
Full Time
Insurance
$56k-72k (estimate)
02/07/2024
04/05/2024
The job skills required for Bilingual Customer Service Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Bilingual Customer Service Representative job description and responsibilities
Administering and receiving customer surveys on occasion.
01/04/2022: Bismarck, ND
Compare and evaluate possible customer service solutions, and decide which to recommend to customers to best meet their needs and circumstances.
02/19/2022: Dayton, OH
Enrolling new customers, offering new products and services to existing customers.
12/29/2021: New Orleans, LA
A representative needs to build rapport with customers to secure sales or create a substantial client base.
01/07/2022: Providence, RI
Monitoring call and mail histories to ensure that all customers have been assisted.
02/11/2022: Fort Worth, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
Must have Qualities of a Stellar Customer Service problem solving Skills.
12/17/2021: Topeka, KS
Respond to customer service complaints before they happen.
12/25/2021: Saint Cloud, MN
Minimum of one year customer service or related experience.
01/14/2022: Davenport, IA
They help customers with their queries and complaints.
02/13/2022: Wichita Falls, TX
Learn how to do research and provblem solving, and at the same time providing outstanding customer service.
02/24/2022: Salt Lake City, UT
Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
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