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SUMMARY:
The Member Advocate I will be responsible for providing a positive experience for members via phone and email. They will be responsible for ensuring requests are processed accurately and timely with appropriate follow through. This individual is expected to meet departmental objectives by being a responsive team member while using good judgment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS/REQUIREMENTS
· High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
· Superior written and verbal communication skills
· Positive Attitude
· Strong work ethic
· Proficient in MS Office (Word, Excel and Outlook)
· Ability to learn quickly
· Excellent Comprehension skills
· Once training is complete, Quality Monitors scores must meet the min. standards of 95% or above
· Must type a minimum of 30 wpm
· Must maintain an excellent Attendance & Punctuality record (see Attendance policy for details)
Job Type: Full-time
Pay: Up to $18.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Weekly day range:
Work setting:
Work Location: In person
Full Time
$33k-42k (estimate)
01/20/2023
04/23/2024
costcoauto.com
SAN DIEGO, CA
50 - 100
1996
Private
JEFF SKEEN
$10M - $50M
The job skills required for Customer Service Representative (Member Advocate) include Customer Service, Life Insurance, Verbal Communication, Promotion, Work Ethic, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative (Member Advocate). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative (Member Advocate). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative (Member Advocate) positions, which can be used as a reference in future career path planning. As a Customer Service Representative (Member Advocate), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative (Member Advocate). You can explore the career advancement for a Customer Service Representative (Member Advocate) below and select your interested title to get hiring information.