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Cortica
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Office Administrator (Full Time)
Cortica Scottsdale, AZ
$130k-169k (estimate)
Full Time | Ancillary Healthcare 4 Months Ago
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Cortica is Hiring an Office Administrator (Full Time) Near Scottsdale, AZ

Cortica is looking for a Front Office Administrator to join its growing team!
As Front Office Administrator, you will be the face of Cortica as patients and families arrive at the clinic location. In our rapidly growing company, this role is responsible for the completion of daily operational tasks that support the entire clinic, using excellent communication, organization, and leadership skills. As the on-site focal point for assistance in addressing concerns, compassion, attention to detail, and a desire to make a difference will ensure successful outcomes. 
We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care – one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission! 
Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics. All Cortica employment decisions are made based on an individual’s qualifications and ability to successfully perform the job responsibilities. 
 
What will you do? 
  • Oversee the open/close procedures for the clinic 
  • Lead efforts to organize and maintain the premises as needed 
  • Sort incoming mail, voicemails and faxes immediately and forward the right information to the correct department 
  • Upload documents and maintain accuracy in EMR with physical records 
  • Supervise patient check-in/check-out procedures to ensure clients have an outstanding experience 
  • Complete forms for patients and email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.) as required 
  • Process payments, reconcile appropriate receipts with Finance, assist with collections, support accounts receivable, and field patient questions regarding outstanding balances 
  • Inspect furniture, utility equipment, and devices for proper functioning and possible repair or replacement (includes telephone sets, A/C, lights, signage, etc.) 
  • Interfaces with site facilities vendors such as telephone, power, and internet in support of daily operations 
  • Validate all existing clinic therapist schedules for accuracy 
  • Prepare, process, and manage patient documentation in Cortica systems as required. 
  • Oversee and perform a variety of clerical procedures that require independent judgment, ingenuity, and initiative 
  • Work closely with the Operations Manager, Clinical Directors, and schedulers to identify and correct problems relating to same-day scheduling backfills, cancellations, scheduling conflicts, and EMR errors/fixes 
  • Know the existing lines of communication and authority and handle communications properly 
  • Assist with special projects and administrative tasks assigned by the Operations Manager or Area Director 
  • Practice knowledge of HIPAA policies and guidelines while communicating client matters 
  • Cross train with other roles to ensure coverage 
 
We’d love to hear from you if: 
  • You have at least an associate’s degree or equivalent work experience.
  • You bring 1 years of relevant experience in an office setting, ideally in a healthcare organization.
  • You have experience operating in a fast-paced environment. 
  • You are highly reliable and well-organized. 
  • You have excellent communication skills. 
  • You are skilled at using software and systems including electronic medical record systems and Microsoft Office products.
  • In this role you are occasionally required to stand, walk, sit, climb, balance, kneel, crouch, or crawl; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • In this role you must occasionally lift and/or move up to 40 pounds.
  • You have knowledge of HIPAA regulations to safeguard patient information (preferred).
 
Your Compensation & Benefits  
Cortica cares deeply about the well-being of each member of our team, and we have created a passionate, caring, and growth-minded culture that helps teammates thrive! As a Cortica teammate, we’ll support your well-being through medical, dental, and vision insurance, a 401(k) plan with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses. We value you and the experience you bring to your role, and are proud to provide you with a compensation and benefits package designed to enhance all aspects of your life.
The base pay range for this opening is $19 to $21. According to your skill level, relevant experience, education level, and location, you will receive compensation that fits appropriately within the range. 
EOE. This posting is not meant to be an exhaustive list of the role and its duties. Please review the job description in the following link: https://bit.ly/3ZPTz5E 

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ancillary Healthcare

SALARY

$130k-169k (estimate)

POST DATE

01/16/2024

EXPIRATION DATE

05/08/2024

WEBSITE

corticacare.com

HEADQUARTERS

SAN DIEGO, CA

SIZE

25 - 50

FOUNDED

2014

CEO

GEMMA ENGLISH

REVENUE

$5M - $10M

INDUSTRY

Ancillary Healthcare

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About Cortica

Cortica is a rapidly growing healthcare company pioneering a unique and effective approach to treating neurodevelopmental conditions including autism spectrum disorder, speech and language delays, sensory processing disorder and other conditions that impact brain development. Harnessing insights and technologies from emerging neuroscience, Cortica brings together clinical specialists from a range of disciplines to design and deliver comprehensive care to children with developmental differences. Cortica's treatment model coordinates a multidisciplinary team of clinicians with the common goals o...f fostering the child's holistic development and empowering family members. An inside out component focuses on improving the health of the body through medical diagnosis and treatment, nutrition, supplements, neurofeedback, and other strategies. Simultaneously, an outside-in component optimizes the environment, learning opportunities, and overall experiences of the child through speech and language therapy, neurological music therapy, occupational therapy, a progressive model of Applied Behavioral Analysis, and parent education. More than simply bringing these services under one roof, specialists at Cortica collaborate to achieve a common understanding of each patient, develop individually tailored treatment plans, and coordinate care that evolves to match the child's progress. More
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The following is the career advancement route for Office Administrator (Full Time) positions, which can be used as a reference in future career path planning. As an Office Administrator (Full Time), it can be promoted into senior positions as an Administrative Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Administrator (Full Time). You can explore the career advancement for an Office Administrator (Full Time) below and select your interested title to get hiring information.

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If you are interested in becoming an Office Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Office Administrator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Office Administrator job description and responsibilities

The office administrator will work closely with staff to provide administrative support and delegate tasks to members of the administrative team to facilitate efficient workflow.

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Office administrators are responsible for administrative and organizational tasks, and they make sure that employees remain focused on assigned tasks.

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Office Administrator ensures general management of the office, overseeing operational efficiency, effective communications, and other types of strategic and tactical planning.

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The Office Administrator is ensuring the security of office records/classified materials, equipment and office machines.

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The Office Administrator prepare, format and quality check documents such as reports, spreadsheets, fee proposal letters, memos, minutes, etc., using Microsoft Office applications.

02/20/2022: Provo, UT

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Office Administrator jobs

Office Administrator must possess adaptability to work under pressure.

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Must be proficient with technology (Google Drive, MS Office, etc.).

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To become a Office Administrator he/she must have the ability to use a desktop computer and office suite software packages.

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Proven experience as an office administrator, office assistant or relevant role.

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Excellent knowledge of MS Office and office management software (ERP etc.).

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Step 3: View the best colleges and universities for Office Administrator.

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