We are seeking a skilled and strategic Internal Communications Specialist to join our team. The Internal Communications Specialist will be responsible for crafting compelling messaging, managing communication channels, and fostering a culture of transparency and collaboration.

Key Responsibilities:

• Create engaging content for internal communication channels, including email newsletters, intranet articles, and employee announcements.
• Collaborate with cross-functional teams, including HR, marketing, and executive leadership, to align internal communications with organizational objectives and priorities.
• Manage communication platforms and tools, such as intranet portals, collaboration software, and employee communication apps, ensuring they are user-friendly and accessible to all employees.
• Support change management initiatives by developing communication plans and materials to facilitate smooth transitions and minimize employee resistance.
• Monitor employee feedback and sentiment regarding internal communications and make recommendations for improvement based on data and insights.
• Provide guidance and support to managers and department heads on effective communication practices, including employee engagement, performance feedback, and recognition.
• Stay informed about industry trends, best practices, and emerging technologies in internal communications, and make recommendations for continuous improvement.
• Other duties as assigned

What you need to be successful:

• Bachelor's degree in Communications, Public Relations, Journalism, or related field.
• 5 years experience in internal communications, corporate communications, or employee engagement roles.
• Excellent writing, editing, and storytelling skills, with the ability to craft clear, concise, and compelling messages for diverse audiences.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.
• Proficiency in communication tools and platforms, such as Microsoft Office, SharePoint, Slack, and enterprise social networking tools.
• Ability to build relationships and collaborate effectively with stakeholders at all levels of the organization.
• Experience with change management principles and practices is a plus.
• Knowledge of employee engagement strategies, including methods for measuring and improving employee satisfaction and morale.
• Strong analytical skills and attention to detail, with the ability to analyze data and metrics to evaluate the effectiveness of internal communication efforts.
• Creative thinking and problem-solving abilities, with a focus on driving results and fostering a positive organizational culture.

Who we are…

Cornerstone Home Lending is a unique top ten national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention, and happiness. Our mission is to use and improve on our God-given talents to make a difference to the lives of our employees, customers, shareholders, and the people who provide services to us. We employ more than 1,300 people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. Our brand is known for on-time closings - a key core conviction of Cornerstone. Our customers nationally rate their experience with Cornerstone at a score of 96 … 6 points higher than all competitors. Additionally, Cornerstone has been recognized by Workplace Dynamics as a “Top 100 Workplace” for many consecutive year. March 1, 2024, marked the beginning of Cornerstone’s 36th year in the residential lending business, so we have successfully navigated our company through many industry cycles and changes in regulations.

We are a great company with great people, and we are looking for an experienced (Job Title), who will bring enthusiasm, attention to detail, and a servant heart to our team of top-tier mortgage professionals.

What we offer:

Cornerstone has been setting all-time production records for over a year, and our dedicated support staff makes that growth possible. Because we recognize and reward hard work, we offer a competitive salary, full benefits package, and potentially a performance-based bonus.

What to do next:

If Cornerstone Home Lending sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you are a part of our Cornerstone family, we will continue to invest in you as an asset in our company. As many of our team members can tell you, there is something special about working at Cornerstone. It really feels like home.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)