2 Deskside Support Technician - 1974998 Jobs in Lyon Station, PA
Core BTS is Hiring a Deskside Support Technician - 1974998 Near Lyon Station, PA
Through Core BTS Resource Management Services (RMS), we offer custom talent solutions to help our clients meet their evolving technology and business needs. We help effectively match the right technology professional to their organization, recruiting for contract, contract-to-hire, and direct roles. Our client in (area/region) has an immediate need for a (job title). Please note that this is a (contract/contract to hire/direct hire) opportunity with our client and NOT with Core BTS.
Job Description:
Responsibilities Include:
- The Deskside Support Technician manages Service Desk escalations through tickets.
- Follow up on outstanding requests and ensure timely resolution.
- The Deskside Support Technician provides remote and on-site troubleshooting for hardware and software support.
- Document incidents with detailed break-fix steps and resolution in the ticket tracking system.
- Create accounts and configure hardware as part of the onboarding process.
- The Deskside Support Technician provides support to end users on a variety of issues ranging from hardware, software, network, and account management.
- Diagnose and resolve hardware and software problems, referring more complex networking problems to network administrators or IT managers.
- Provides on-site technical support by performing installation, and repair of workstations and related software/hardware.
- Provide basic network support ensuring desktop and other networked peripherals full connectivity.
- Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
- The Deskside Support Technician will travel to client sites as needed to provide support.
- Other duties outlined by Information and Technology Management.
- Associate degree in computer science and/or equivalent 3 years experience in working in a Windows environment.
- Windows 7, Windows 10, and Citrix Environment
- PC hardware, Printers, Scanners, Computer Peripherals, Mobile devices (iOS, Android)
- Possess Knowledge of Client PC connectivity.
- Strong customer service and troubleshooting skills.
- Ability to communicate technical information, both verbal and written to a wide range of end-users
- Willingness to learn.
Job Summary
Full Time
IT Outsourcing & Consulting
$52k-65k (estimate)
05/03/2024
07/02/2024
corebts.com
INDIANAPOLIS, IN
500 - 1,000
2004
PAUL LIDSKY
$50M - $200M
IT Outsourcing & Consulting
Related Companies
The job skills required for Deskside Support Technician - 1974998 include Troubleshooting, Customer Service, Technical Support, Service Desk, Networking, Desktop Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Deskside Support Technician - 1974998. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Deskside Support Technician - 1974998. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Deskside Support Technician - 1974998 positions, which can be used as a reference in future career path planning. As a Deskside Support Technician - 1974998, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Deskside Support Technician - 1974998. You can explore the career advancement for a Deskside Support Technician - 1974998 below and select your interested title to get hiring information.
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