The Library Assistant performs a variety of administrative and clerical duties in support of our corporate client’s records management needs including file creation and maintenance, data entry and filing. You will utilize your customer service and communication skills to assist customers with their document needs and to process intake of new documents and archive when needed. The ideal candidate is a nimble learner, detail oriented, customer focused and enjoys collaborating with others to achieve shared objectives. This full-time, onsite position is located near downtown Indianapolis at our client’s corporate offices. Free parking is provided. 

What you'll be doing: 

• Provide documents to staff via online requests and in person
• Log incoming documents into database
• Populate and keep current a database of all documents/records received into the Library
• Day-to-day management and organization of the filing system including shifting files, making new folders when folders become overcrowded, ordering supplies, etc.
• Annually purge documents which would include removal from the shelves, transferring and organizing into boxes, logging information into the database and preparing the necessary documentation
• Attend meetings and communicate with management regarding changes as they may occur, opportunities to streamline the activities, customer service, etc.
• Report generation as needed
• Route and distribute documents to internal customers

 Success Competencies:

• Works cooperatively with others across the organization to align and achieve shared objectives.
• Highly organized and possesses excellent time management skills with attention to details
• Strong written and verbal communication skills. Builds rapport in an open, friendly, and accepting way and relates comfortably with people across levels, functions and cultures
• Learns quickly when facing new situations and takes on the challenge of unfamiliar tasks
• Demonstrates self-awareness; possesses a strong work ethic; manages own workload autonomously

Requirements: 

• 1-2 years’ customer service, file room, records management or medical office experience
• Some college desirable; degree a plus
• Proficiency with Microsoft Office (Outlook, Word & Excel) and Internet navigation
• Strong, professional written and verbal communication skills.
• Strong attention to detail and organizational skills
• Experience with office equipment (i.e.; copier, scanner, fax, etc.)
• Flexibility in schedule to work some overtime as needed
• Ability to climb stairs, bend and reach for filing, lift up to 40 lbs. and walk 1/4 mile between libraries up to twice per day and from parking lot to facility
• Must be able to work in the vicinity of Vancomycin and Penicillin
• Will be required to pass drug screen and background check

A bit about CCC:

CCC advances copyright, accelerates knowledge, and powers innovation. Our employees partner with customers to create solutions together, removing friction from the market and making complicated things simple. We help organizations integrate, access, and share information through licensing, content, software, and professional services.

CCC continues to be committed to a diverse, inclusive, equitable, vibrant ecosystem that cultivates opportunity and attracts talented people. CCC is more than a company. It’s a community. At CCC, we celebrate the power of individual action in our work and in helping others. Our We Not Me program brings lots of opportunities to support charities around the world to feed and shelter the homeless, support children in need, build green spaces, and so much more.

CCC was just named a Top Women-Led Business in Massachusetts again by the Boston Globe. Additionally, CCC recently earned several 2022 Top Workplaces Culture Excellence Awards for Employee Appreciation, Employee Well-Being, Professional Development, and being Women-Led. Earlier this year, CCC won national recognition for Compensation & Benefits, Leadership, and Work-Life Flexibility.

According to a 2022 Energage study that surveyed CCC employees, the three words that best describe CCC are Caring. Collaborative. Inclusive. 

CCC is committed to a diverse, inclusive, equitable, and vibrant ecosystem that cultivates opportunity for our team and attracts talented people. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and/or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and/or veteran status, and any other characteristic protected by applicable law. CCC understands that diversity and inclusion among our teammates is critical to our success as a global company. 

If you need accommodation for any part of the employment process because of disability, please phone Human Resources in USA at t 1 978 750 8400 or outside US at  34 653311670 to let us know the nature of your request.